Billing Assistant
Northeast Kingdom Physical Therapy
West Charleston, VT
03.2025 - Current
- Generated customer statements on a regular basis.
- Managed customer accounts and updated records as needed.
- Researched discrepancies between customer invoices and payments received.
- Entered new customer information into the system, including credit limits and payment terms.
- Followed up on unpaid invoices to ensure timely collection of payments due.
- Maintained accurate records of all transactions processed within the billing system.
- Generated and sent invoices, reminders and notices to customers and third parties.
- Reached out to customers and paying entities to seek current and late payments.
- Developed and maintained filing systems for confidential documents and records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Managed database systems containing customer contact information.
- Scheduled appointments between clients and customers and internal staff members.
- Handled confidential documents in an organized fashion according to established protocol.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
