Kim Castro

Southcoast Hospitals Group

New Bedford, MA

06.1988 - Current

Checked information in company's database for accuracy and updated data with current information to maintain records.
Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Investigated and resolved issues to maintain billing accuracy.
Worked with team members and leadership to identify and develop process improvements.
Researched and resolved billing inconsistencies and errors through individual and collaborative analysis.
Completed billing audits in identified timeframes to report and investigate findings.
Reviewed vendor documentation to comply with payment guidelines.
Developed and implemented policies to resolve outstanding balances.
Managed numerous client accounts to track and collect money owed.
Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
Investigated and resolved issues to maintain billing accuracy.
Developed strong professional rapport with vendors and clients.
Gathered information to produce accounts payable reports for review.
Participated in workshops, seminars and training classes to gain stronger education in industry updates and federal regulations.
Reconciled financial accounts using the Epic system and Harvest software.