Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kim Clark

Knightdale,North Carolina

Summary

Collaborative Cafeteria Manager with 22 years of experience supervising all aspects of food service operations, including equipment preparation, employee supervision and inventory management. Hardworking and responsible individual certified in ServSafe. Expertise in maintaining administrative records and training personnel in operational procedures.

Overview

22
22
years of professional experience

Work History

Manager of Operations

Wake County Public Schools
11.2001 - Current
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Managed inventory control, cash control, and opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.

Education

GED -

Wake Technical Community College
Raleigh, NC
02.2000

Skills

  • Menu Updating
  • Inventory Accuracy
  • Sanitation
  • Production Preparation
  • Records Organization and Management
  • Operations Oversight
  • Food Orders
  • Waste Management and Reduction
  • Health Department Compliance
  • Hiring and Training

Timeline

Manager of Operations

Wake County Public Schools
11.2001 - Current

GED -

Wake Technical Community College
Kim Clark