Director Safety Training and Compliance Parking & Transportation Management Services, Inc.
Seattle, Washington
05.2021 - Current
Directed all aspects of project management including planning, budgeting, staffing, scheduling, monitoring, and reporting. Formulated long-term objectives while managing day-to-day operations. Managed multiple projects simultaneously while staying within deadlines. Mentored and coached staff members, enabling them to reach their highest potentials. Implemented effective policies and procedures that enabled the organization to meet compliance requirements. Prepared staff work schedules and assigned specific duties. Demonstrated and supported continuous improvement and growth mindset. Facilitated open communication between departments to improve collaboration among teams. Managed the daily operations of multiple departments to maximize efficiency. Developed talented team, participating in hiring, coaching, and performance management processes. Maintained professional working relationships and promoted open lines of communication with staff. Managed the operations of a large team, overseeing daily activities and long-term projects. Established operational policies, procedures, standards, and objectives in alignment with organizational goals. Monitored customer feedback and implemented changes as needed to enhance service quality. Supervised workers during their shifts in order to ensure that tasks were completed according to standards. Directed site activities to foster smooth and efficient operations. Identified opportunities to increase efficiency of on-site operations. Resolved conflicts between employees quickly by actively listening to both sides of an issue and finding mutually beneficial solutions. Show Description