Summary
Overview
Work History
Education
Certification
Timeline
Generic

Kim Creech

Decatur,IN

Summary

Experienced in client advocacy, resource coordination, and case management. Strong interpersonal skills to build trust and effectively support clients. Proven track record of navigating complex social service systems and consistently achieving positive outcomes. Expertise in establishing strong client relationships, advocating for their needs, and coordinating necessary resources. Deep understanding of challenges faced by individuals and adept at finding innovative solutions to help them overcome obstacles.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Caseworker II

Parkview Health
07.2019 - Current

Comprehensive Client Support & Case Management Advocacy & Resource Coordination Leadership & Training Operational Efficiency & Documentation

  • Conducted comprehensive needs assessments to evaluate client eligibility for services, developing personalized case plans tailored to individual needs.
  • Provided crisis intervention and case management for children, families, and legal guardians, ensuring timely and appropriate support.
  • Monitored case progress to ensure timely task completion, compliance with regulations, and adherence to best practices.
  • Conducted home visits to assess clients' living environments, tailoring interventions to improve stability and well-being.
  • Advocated for clients, securing additional resources and services to address gaps in care and promote long-term success.
  • Established partnerships with local organizations to expand available resources and enhance service delivery.
  • Educated clients and families on mental health, wellness, and recovery strategies, empowering them to become self-advocates.
  • Collaborated with multidisciplinary teams to coordinate holistic support and improve client outcomes.
  • Mentored and guided new caseworkers, ensuring adherence to agency procedures and best practices.
  • Provided training and support to colleagues, sharing expertise in case management strategies and client advocacy.
  • Leveraged technology to streamline case management, improving documentation and communication efficiency.
  • Documented client progress and activities in compliance with agency policies, ensuring accurate and timely reporting.

Customer Service Representative, Licensed Sales Producer, and Office Manager

Allstate Insurance Agency
06.2017 - 07.2019

Business Development & Client Relationship Management Sales & Revenue Growth Operations & Team Leadership

  • Developed strong relationships with new prospects and the community to promote agency services and drive business growth.
  • Built and maintained a network of referral relationships, generating sustained business expansion.
  • Fostered long-term client relationships, focusing on retention, loyalty, and proactive policy updates to ensure continued satisfaction.
  • Educated clients on insurance products, serving as a trusted advisor to help them select the best coverage for their needs.
  • Achieved and exceeded sales goals through strategic lead generation, referrals, and personalized policy reviews.
  • Managed and processed new insurance applications, ensuring accuracy and exceptional customer service.
  • Implemented creative business strategies, translating innovative ideas into practical solutions for agency success.
  • Managed agency operations, overseeing daily workflows, team productivity, and customer experience to optimize efficiency.
  • Led, coached, and mentored agency staff, fostering team development and performance excellence.
  • Executed and streamlined office processes, improving operational efficiency and enhancing customer satisfaction.
  • Resolved customer concerns with professionalism and empathy, strengthening client trust and retention.

Education Facilitator

Easter Seals Arc of Northeast Indiana
11.2015 - 12.2016

Instruction & Skill Development Program Development & Training Mentorship & Performance Improvement

  • Designed and facilitated interactive classroom activities for clients (ages 18-30), focusing on social and vocational skill development.
  • Delivered individualized instruction in one-on-one, small group, and whole-class settings, ensuring diverse learning needs were met.
  • Taught essential skills, including:
    Social skills (teamwork, emotional intelligence, adaptability)
    Soft skills (communication, problem-solving, professionalism)
    Hard skills (technical knowledge, job-specific abilities)
  • Led curriculum development efforts, designing engaging and outcome-driven learning experiences to enhance client success.
  • Implemented project-based learning, enabling students to apply concepts to real-world challenges.
  • Developed engaging lesson plans using interactive activities and real-life examples to improve comprehension and retention.
  • Organized field trips and hands-on learning experiences, reinforcing course content with practical application.
  • Mentored and supported staff, contributing to effective teaching strategies and program development.
  • Created a supportive learning environment, adapting instruction to accommodate various learning styles and needs.
  • Assessed participant progress, making data-driven adjustments to instruction to maximize knowledge retention and skill application.

CPI Nonviolent Crisis Intervention Instructor

Adams-Wells Special Services Cooperative
05.2009 - 10.2015

Staff Training & Professional Development Student Performance & Instructional Excellence Curriculum Development & Classroom Innovation Experiential Learning & Real-World Applications

  • Led and coordinated training across six school districts, ensuring the consistent implementation of CPI’s Nonviolent Crisis Intervention strategies.
  • Conducted Two-Day initial training workshops for educators and support staff, equipping them with de-escalation techniques and crisis management skills.
  • Delivered Half-Day refresher courses to reinforce best practices and maintain staff certification compliance.
  • Led professional development sessions for faculty, introducing innovative teaching tools and methodologies.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Tracked student progress, identifying root causes of challenges and implementing data-driven solutions.
  • Developed and implemented student-centered learning strategies, optimizing lesson plans based on assessment data and feedback.
  • Enhanced student engagement by integrating interactive technologies, multimedia resources, and real-world applications into curricula.
  • Improved learning outcomes by tailoring teaching methods to accommodate diverse learning styles.
  • Designed engaging lesson plans that catered to various learning styles, increasing student motivation and participation.
  • Introduced problem-based learning activities to enhance critical thinking and analytical skills.
  • Implemented a feedback system for students, leading to more personalized and effective instruction.
  • Developed clear classroom rules, guidelines, and objectives, fostering a structured and positive learning environment.
  • Orchestrated field trips and hands-on learning experiences, linking classroom theory to practical applications.
  • Optimized instructional strategies to align with industry best practices, preparing students for real-world problem-solving.
  • Created learning-focused activities to foster curiosity, creativity, and engagement.

Middle School Emotional Disabilities Teacher

Bellmont Middle School
05.2013 - 10.2015

Leadership & Program Development Instruction & Student Support Behavioral & Classroom Management Collaboration & Family Engagement Enrichment & Student Engagement Assessment & Continuous Improvement

  • Established and led a self-contained emotional disabilities classroom across three Adams County school districts, providing specialized instruction to students with diverse needs.
  • Designed and implemented Individualized Education Plans (IEPs), ensuring compliance and alignment with student goals.
  • Developed curriculum for special education students, fostering an inclusive and engaging learning environment.
  • Supervised and guided support staff in executing IEPs effectively, ensuring consistency in intervention strategies.
  • Led professional development workshops and attended conferences to integrate best practices into the classroom.
  • Delivered differentiated instruction in one-on-one, small group, and whole-class settings, accommodating various learning styles.
  • Designed and taught social skills curricula to foster emotional growth and peer interaction.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials.
  • Enhanced literacy skills with targeted reading programs and writing workshops.
  • Used data-driven instruction to tailor lessons, improving academic performance through formative and summative assessments.
  • Shifted between formal and informal teaching methods to maintain student engagement.
  • Implemented structured behavior management plans that reduced classroom disruptions and created a positive learning environment.
  • Utilized Positive Behavior Support (PBS) strategies to reinforce appropriate conduct.
  • Identified struggling students early and provided additional support through tutoring and modified lesson plans.
  • Managed classroom behavior through clear expectations, structured interventions, and positive reinforcement.
  • Served as a liaison between students, families, and educators, strengthening collaboration for student success.
  • Increased parental involvement through regular communication, conferences, and school events.
  • Met with students, parents, and administrators to address behavioral and academic concerns.
  • Maintained detailed records of student progress, attendance, and behavior to support individualized learning plans.
  • Spearheaded a mentorship program for at-risk students, contributing to improved academic and behavioral outcomes.
  • Organized extracurricular activities, including clubs and field trips, to enrich student learning experiences.
  • Designed hands-on, project-based learning activities that enhanced students' critical thinking and problem-solving skills.
  • Encouraged student curiosity through interactive and inquiry-based learning methods.
  • Developed and executed formative and summative assessments to monitor progress and adjust instruction accordingly.
  • Collaborated with staff and administrators to design comprehensive student support plans.
  • Regularly participated in department meetings to share student achievement insights and instructional improvements.
  • Continuously expanded professional expertise through instructor-oriented workshops and professional development in educational technology.

Behavior Specialist

Adams-Wells Special Services Cooperative
05.2009 - 08.2013
  • Behavior Assessment & Intervention
    Developed, implemented, and evaluated Functional Behavior Assessments (FBAs) and Behavior Intervention Plans (BIPs) to enhance student success.

    Conducted behavioral observations to identify root causes of disruptive behaviors, implementing data-driven, individualized interventions.

    Designed and facilitated individualized behavior interventions and social skills instruction, improving emotional regulation and peer interactions.

    Implemented positive reinforcement systems, maximizing desired behaviors and academic achievement.

    Trained and coached teachers and school staff in evidence-based behavior management techniques, fostering positive classroom environments.

    Led crisis intervention efforts, successfully de-escalating situations to ensure student and staff safety.

    Partnered with school leadership to improve discipline policies based on behavioral data and trends.

    Advocated for students with behavioral health needs, ensuring compliance with Section 504 and IDEA guidelines.

    Professional Development & Staff Training
    Led crisis intervention training for campus employees, ensuring preparedness for high-stress situations.

    Designed and delivered professional development workshops on behavior modification, special education policies, and classroom management.

    Trained teachers and school administrators in proactive classroom management techniques, reducing instances of disruptive behavior.

    Conducted parent training sessions on behavior management techniques, fostering consistency between home and school environments.

    Developed and facilitated multidisciplinary team training (Safe School, RtI) to enhance collaborative student support strategies.

    Designed and implemented visual supports and environmental modifications, optimizing learning for students with behavioral challenges.

    Collaboration & Family Engagement
    Served as a liaison between families, educators, and administrators, guiding behavioral interventions and ensuring student success.

    Provided emotional and academic support to students and families, promoting equitable access to resources.

    Partnered with administrators to enhance school-wide behavior management practices, aligning policies with best practices in behavioral intervention.

    Assisted teachers in modifying curriculum and instructional strategies to better support students with behavioral and special education needs.

    Impact & Data-Driven Results
    Implemented streamlined data collection systems to track behavioral progress and intervention effectiveness.

    Spearheaded initiatives that reduced classroom disruptions, improved engagement, and enhanced student success.

    Developed and implemented individualized behavior support plans, leading to significant decreases in negative behaviors.

    Used behavioral data analysis to make strategic adjustments to intervention plans, improving student outcomes.

High School Special Needs Teacher

Bluffton High School
05.2009 - 08.2010

Individualized Instruction & Student Growth Behavioral & Classroom Management Collaboration & Family Engagement Data-Driven Instruction & Assessment

  • Provided personalized academic, behavioral, and emotional support to students with intellectual and emotional disabilities, fostering a positive learning environment.
  • Designed and implemented Individualized Education Plans (IEPs) to support student learning, growth, and successful integration into general education classrooms.
  • Developed and delivered differentiated instruction to accommodate diverse learning styles, using research-based interventions to close achievement gaps.
  • Taught multiple subjects across different special education classifications, incorporating hands-on activities to enhance engagement and critical thinking.
  • Integrated assistive technology and instructional tools to optimize learning outcomes for neurodiverse students.
  • Managed classroom behavior effectively through Positive Behavior Support (PBS) and individualized behavior modification techniques, resulting in increased student engagement.
  • Developed and implemented behavior management plans that reduced classroom disruptions and provided a structured, supportive learning environment.
  • Facilitated crisis intervention, deescalating situations using trust-based relationships and established behavioral strategies.
  • Encouraged student ownership of learning by fostering self-advocacy skills and providing personalized choices.
  • Partnered with parents and caregivers to strengthen the home-school connection, ensuring consistent student support across settings.
  • Collaborated with multidisciplinary teams (general education teachers, therapists, administrators) to develop and implement comprehensive student support plans.
  • Promoted inclusion by modifying general education curricula to support special education students' successful transition into mainstream classrooms.
  • Tracked and assessed student progress using formal and informal assessments, adjusting instruction based on data-driven results.
  • Conducted small group interventions targeting academic and social-emotional growth, increasing student confidence and skill mastery.
  • Evaluated and revised lesson plans and course content to ensure student-centered learning and maximum engagement.

Elementary K-3 Special Needs Teacher

Lancaster Central Elementary School
06.2008 - 08.2009

Individualized Student Support Instructional Strategies & Curriculum Adaptation Behavior Management & Social Development Collaboration & Leadership

  • Delivered personalized academic, behavioral, and emotional support to students with diverse learning needs, fostering a positive and inclusive classroom environment.
  • Developed and implemented Individualized Education Programs (IEPs) tailored to students' unique learning styles and developmental goals.
  • Provided crisis intervention and de-escalation support using Positive Behavior Support (PBS), reducing classroom disruptions and fostering a safe learning space.
  • Conducted formal and informal student assessments, tracking progress and adjusting instructional strategies based on data-driven insights.
  • Designed and executed differentiated lesson plans, modifying general education curricula using research-based interventions to close achievement gaps.
  • Taught students across multiple classifications of special needs, including those with physical, cognitive, and emotional disabilities.
  • Integrated hands-on learning experiences and problem-solving activities to enhance critical thinking skills and student engagement.
  • Led small group instruction to target individual learning needs, improving comprehension and skill mastery.
  • Partnered with general education teachers across academic departments to ensure seamless inclusion of special needs students in mainstream classrooms.
  • Developed and implemented behavior intervention plans (BIPs) that successfully improved student behavior and social interactions.
  • Modeled positive choices and social-emotional learning techniques, helping students develop self-regulation skills.
  • Applied proven sensory-motor strategies to support students with sensory processing challenges, enhancing focus and participation.
  • Advocated for special needs students in school-wide meetings, ensuring their needs were met with appropriate accommodations and services.
  • Trained and collaborated with teacher assistants and school staff to maintain consistent behavior management strategies.
  • Built and maintained strong rapport with students, parents, and caregivers, fostering a collaborative home-school partnership.
  • Coordinated special education student schedules with master school schedules to optimize instructional time.
  • Documented student behaviors, interventions, and progress to ensure data-informed decision-making for individualized support plans.
  • Developed inclusive classroom routines that accommodated students' varying needs, promoting a structured and supportive environment.
  • Assisted struggling students in maintaining academic progress by designing individualized lesson plans and targeted interventions.

Elementary Special Needs Teacher

Southwick Elementary School
01.2001 - 06.2008

Individualized Student Support & Instruction Curriculum Adaptation & Instructional Strategies Behavior Management & Social-Emotional Development Collaboration & Leadership Administrative & Program Support

  • Delivered personalized educational, behavioral, and emotional support to students with intellectual and emotional disabilities, ensuring positive learning outcomes.
  • Taught multiple subjects across varying levels of special needs, adapting lessons to individual student abilities.
  • Developed and implemented Individualized Education Plans (IEPs) to support student growth in academic, social, and emotional domains.
  • Conducted formal and informal assessments to monitor student progress, adjusting instructional strategies based on data-driven insights.
  • Provided crisis intervention and de-escalation support, utilizing Positive Behavior Support (PBS) strategies to maintain a safe and structured learning environment.
  • Designed and implemented differentiated lesson plans, integrating hands-on learning activities, problem-solving exercises, and multi-sensory techniques to enhance engagement.
  • Modified general education curriculum using research-based interventions to accommodate diverse learning needs.
  • Assisted struggling students in maintaining progress levels through individualized lesson plans focused on skill development and academic improvement.
  • Enhanced reading comprehension and critical thinking by incorporating diverse texts and innovative instructional strategies.
  • Partnered with general education teachers to facilitate the inclusion of special education students in mainstream classrooms.
  • Developed and implemented Behavior Intervention Plans (BIPs) to improve student behavior and social interactions.
  • Modeled and reinforced positive behavioral choices, fostering a structured and respectful learning environment.
  • Advocated for special needs students in school-wide meetings, ensuring appropriate accommodations and support.
  • Applied proven strategies to improve sensory-motor skills, enhancing focus and classroom participation.
  • Led student engagement activities that promoted physical, emotional, and social growth.
  • Mentored new special education teachers, providing guidance on lesson planning, student progress monitoring, and compliance with legal documentation requirements.
  • Increased parent involvement through regular communication, progress updates, and invitations to participate in classroom activities.
  • Led professional development workshops for faculty and staff on best practices for working with special needs students.
  • Coordinated with multidisciplinary teams to develop comprehensive student support plans.
  • Conducted regular meetings with parents and colleagues to review student data and success plans.
  • Provided legal and compliance training to educate faculty on laws and regulations governing special education.
  • Managed individualized student goals and objectives, maintaining accurate records of progress and attendance.
  • Coordinated student and teacher assistant schedules to align with the master school schedule.
  • Maintained a structured and inclusive classroom environment, ensuring students maximized learning opportunities.
  • Documented student behaviors, interventions, and outcomes, providing valuable data for continuous improvement.

Preschool Special Needs Teacher

Jay County Schools
05.1999 - 06.2001

Student-Centered Instruction & Support Classroom Management & Behavior Support Parental & School Collaboration Curriculum Adaptation & Inclusive Teaching Administrative & Professional Contributions

  • Delivered personalized educational, behavioral, and emotional support to students, fostering positive learning outcomes.
  • Maintained an inclusive classroom environment, ensuring maximum student engagement and success.
  • Designed and implemented individualized lesson plans tailored to diverse learning needs.
  • Conducted formal and informal assessments, using data-driven insights to adjust instruction.
  • Developed and managed Individualized Education Plans (IEPs) to define learning objectives and strategies.
  • Enhanced critical thinking skills through problem-solving activities and hands-on learning experiences.
  • Established and enforced classroom routines to address varying student needs.
  • Utilized Positive Behavior Support (PBS) strategies to redirect students and maintain a structured learning environment.
  • Designed and implemented behavior management plans, resulting in improved student conduct.
  • Applied research-based interventions to close achievement gaps and improve academic performance.
  • Modeled socially appropriate behavior, reinforcing positive student choices.
  • Monitored student safety in classroom and outdoor activities to create a secure learning environment.
  • Developed strong rapport with parents and caregivers, fostering a supportive home-school connection.
  • Increased parent involvement through regular updates, meetings, and classroom participation opportunities.
  • Worked closely with guardians and multidisciplinary teams to address student challenges holistically.
  • Taught students across various classifications and degrees of special needs, including those with physical and cognitive disabilities.
  • Modified general education curriculum using specialized techniques and technologies.
  • Encouraged students to take ownership of their learning through choice-based activities.
  • Planned and facilitated small group instruction to address individual learning needs.
  • Promoted memory, cognition, and language development through interactive, hands-on methods.
  • Maintained accurate records of student progress, attendance, and behavior.
  • Evaluated and revised lesson plans and course content to align with student needs.
  • Set up visual aids, equipment, and classroom displays to enhance lesson delivery.
  • Assessed instructional strategies regularly to improve effectiveness.

Elementary Special Needs Teacher

East Elementary
05.1995 - 06.1999

Personalized Instruction & Student Growth Behavioral & Classroom Management Collaboration & Family Engagement Data-Driven Instruction & Student Assessment Student Development & Engagement

  • Delivered individualized academic, behavioral, and emotional support to students with intellectual and emotional disabilities, fostering positive learning outcomes.
  • Designed, implemented, and managed Individualized Education Plans (IEPs) to set clear learning objectives and strategies tailored to each student’s needs.
  • Developed differentiated instruction and modified general education curricula using research-based interventions to close achievement gaps and improve academic performance.
  • Taught multiple subjects across various special education classifications, incorporating hands-on activities to enhance critical thinking and engagement.
  • Facilitated small group instruction to address specific learning needs, promoting cognitive development through interactive and structured activities.
  • Created and implemented behavior management plans to reduce classroom disruptions, increase student engagement, and improve overall behavior.
  • Applied Positive Behavior Support (PBS) strategies to redirect students, model positive choices, and enhance social-emotional learning.
  • Provided crisis intervention, leveraging trust-based relationships and established strategies to deescalate situations effectively.
  • Advocated for special needs students in school-wide meetings, ensuring appropriate accommodations and supports were in place.
  • Designed and managed classroom routines tailored to meet the diverse needs of students, fostering a structured and predictable learning environment.
  • Coordinated with general education teachers to modify lessons and facilitate the inclusion of special needs students into mainstream classrooms.
  • Established strong parent relationships, increasing family engagement through regular communication, progress updates, and participation in school activities.
  • Partnered with multidisciplinary teams (therapists, administrators, and support staff) to develop and implement comprehensive student support plans.
  • Mentored new special education teachers, providing guidance on instructional strategies, classroom management, and best practices.
  • Conducted formal and informal assessments to track student progress, making data-driven adjustments to instruction for optimal learning outcomes.
  • Maintained accurate records of student progress, behavioral interventions, and performance data to guide instructional decisions and IEP updates.
  • Facilitated regular meetings with colleagues and parents to analyze student performance data and develop individualized success plans.
  • Encouraged student ownership of learning by providing choices, fostering independence, and supporting self-advocacy skills.
  • Integrated assistive technology and visual supports to enhance accessibility and learning outcomes for neurodiverse students.
  • Developed engaging sensory and perceptual-motor activities to support cognitive and language development.
  • Led structured daily activities that promoted physical, emotional, and social growth among students.

Education

Bachelor of Science - Special Education, Mild Disabilities

Ball State University
Muncie, IN
05-1995

Certification

  • CPR Certified 2019-Present
  • First Aid Certified 2019-Present
  • Certified CPI Instructor, 2010-2016
  • Indiana Professional Educator’s License – Mild Interventions, 05/1995

Timeline

Caseworker II

Parkview Health
07.2019 - Current

Customer Service Representative, Licensed Sales Producer, and Office Manager

Allstate Insurance Agency
06.2017 - 07.2019

Education Facilitator

Easter Seals Arc of Northeast Indiana
11.2015 - 12.2016

Middle School Emotional Disabilities Teacher

Bellmont Middle School
05.2013 - 10.2015

CPI Nonviolent Crisis Intervention Instructor

Adams-Wells Special Services Cooperative
05.2009 - 10.2015

Behavior Specialist

Adams-Wells Special Services Cooperative
05.2009 - 08.2013

High School Special Needs Teacher

Bluffton High School
05.2009 - 08.2010

Elementary K-3 Special Needs Teacher

Lancaster Central Elementary School
06.2008 - 08.2009

Elementary Special Needs Teacher

Southwick Elementary School
01.2001 - 06.2008

Preschool Special Needs Teacher

Jay County Schools
05.1999 - 06.2001

Elementary Special Needs Teacher

East Elementary
05.1995 - 06.1999

Bachelor of Science - Special Education, Mild Disabilities

Ball State University
Kim Creech