Knowledgeable Human Resource Manager with strong foundation in benefits administration and employee support. Adept at streamlining benefits processes and enhancing employee satisfaction. Demonstrated ability in managing open enrollments and resolving complex benefit issues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources and Benefits Coordinator
United Way of Central Alabama
06.2025 - Current
Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
Facilitated new hire orientations, providing comprehensive information on company-sponsored benefit programs.
Coordinated open enrollment events to educate employees on benefit options and encourage informed decision making.
Ensured compliance with federal and state regulations by maintaining accurate records of all benefits-related documentation.
Managed leave administration process, including FMLA requests, ensuring proper documentation and communication with employees.
Created and maintain personnel files
Assist with Orientation of new employees
Attend Job Fairs
Serve as payroll backup
Conduct onboarding administrative tasks and complete E-Verify
Offer staff development assistance
Other duties as assigned
Priority Veteran, Processing Specialist
United Way of Central Alabama
10.2024 - 06.2025
Review Temporary Financial Assistance (TFA) documentation for completeness and accuracy
Compile and submit TFA purchase order requests in Microix software in a timely manner
Track hotel stays for homeless clients when no shelter is available, submit purchase orders and renew reservations.
Reviews Emergency Housing Assistance submissions for completeness and accuracy and submits purchase order requests through Microix.
Ensure TFA payments are accurately entered in Service Point.
Serve as liaison between UWCA Finance/Accounts Payable and Priority Veteran program staff
Other duties as assigned
Student Information Specialist
Collegiate Admission & Retention Solutions
04.2024 - 10.2024
Assist Colleges and Universities across the country to focus on prospective students.
Aid our clients' admissions teams, help answer inbound calls and contact internet inquiries in an effort to identify and transfer qualified prospective students to the school's admissions staff.
Perform duties related to student admissions - including verifying student data, motivating prospective students, answering general questions, and setting the ground work for campus appointments.
HR Manager and Business Office Manager
Beztak Senior Living
03.2023 - 03.2024
Coordinate the recruitment function of the community from job postings, advertising, interviewing, and tracking applications.
Coordinates gathering of information for new hire paperwork. Facilitates the orientation and ongoing career development and training of new employees.
Develops and maintains core human resource programs such as handbooks, job descriptions, performance appraisal systems, compensation evaluations, and best management practices. Analyzes, prepares, and inputs payroll data.
Use payroll system to produce accurate and timely payroll and reports as requested.
Stay current on payroll systems to achieve alignment with HR benefits and other related and to ensure effective accounting support.
Maintain Human resource information system records, compliance, and compiles reporting.
Assist in the development and implementation of staff training programs. Maintain onsite personnel files.
Maintain confidentiality of residents’ private health information.
Oversee Accounts payable and accounts receivable. Experience with ADP, PayCor, Yardi, Oasis and Workday.
HR Manager and Business Office Manager
Phoenix Senior Living
09.2022 - 03.2023
Coordinates the recruitment function of the community from job postings, advertising, interviewing, and tracking applications.
Coordinates gathering of information for new hire paperwork.
Facilitates the orientation and ongoing career development and training of new employees.
Develops and maintains core human resource programs such as handbooks, job descriptions, performance appraisal systems, compensation evaluations, and best management practices. Analyzes, prepares, and inputs payroll data.
Use payroll system to produce accurate and timely payroll and reports as requested.
Stay current on payroll systems to achieve alignment with HR benefits and other related and to ensure effective accounting support.
Maintain human resource information system records, compliance and compiles reporting.
Assist in the development and implementation of staff training programs.
Maintain onsite personnel files.
Maintain current knowledge of applicable state and federal wage and hour laws.
Maintain confidentiality of residents’ private health information.
Oversee Accounts payable and accounts receivable. Experience with ADP, Yardi, Paycor, Oasis and Workday.
HR Manager and Business Office Manager
Greenbrier Senior Living
12.2021 - 09.2022
Coordinates the recruitment function of the community from job postings, advertising, interviewing, and tracking applications.
Coordinates gathering of information for new hire paperwork.
Facilitates the orientation and ongoing career development and training of new employees.
Develop and maintain core human resource programs such as handbooks, job descriptions, performance appraisal systems, compensation evaluations, and best management practices.
Analyzes, prepares and inputs payroll data.
Use payroll system to produce accurate and timely payroll and reports as requested.
Stay current on payroll systems to achieve alignment with HR benefits and other related and to ensure effective accounting support.
Maintain human resource information system records, compliance and compiles reporting.
Assist in the development and implementation of staff training programs.
Maintains onsite personnel files.
Maintain confidentiality of residents’ private health information.
Oversee Accounts payable and accounts receivable. Experience with ADP, Oasis and Workday.
Business Office Manager
Five Star Senior Living
10.2019 - 12.2021
Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information.
Assisted with residents move ins, tours and move-outs.
Collected monthly rent and executed collections if needed.
Updated reports, managed accounts, and generated reports for company database.
Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
Resolved financial discrepancies and customer billing issues with timely attention.
Assistant to Executive Director.
Guest Service Associate
Hoover Metropolitan Complex
12.2018 - 10.2019
Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores. Registered guests for leagues, camps, and clinics. Completed special projects, daily assignments and other duties as directed.