Kim Dennis
Washington,DC
Summary
Seasoned Food Service Leader with background in overseeing food service operations and ensuring customer satisfaction. Skilled at managing teams, maintaining high food quality standards, and training staff in best practices for hospitality. Demonstrated ability to improve efficiency while providing a positive dining experience for all customers. Known for strong leadership skills and hands-on approach in day-to-day restaurant management.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Food Service Lead
DCPS
09.2008 - 06.2024
- Chartwells held the DCPS contract 2008-2016, Sodexo held the contract 2016-2024, and Aramark took over in March 2024, was employed at DCPS by each during the respective timeframe
- Duties included having overall responsibility in the absence of the manager and the assistant manager
- Other duties include being responsible for the cash count for each register
- Immediately informed supervisors when supplies were low or if equipment was not functioning properly
- Cooked and packaged large batches of food that were prepared to order or kept hot until needed
- Routinely moved and stocked food products weighing up to 50 pounds
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly
- Performed all position responsibilities accurately and in a timely manner
Assistant General Manger
Bolling Air Force Base
08.2004 - 12.2007
- My duties include as assistant GM would be to assist the GM with the overall responsibility for directing the daily operation of the restaurant
- Oversee the daily operation of catering, production, and cashiers
- Primary responsibility is to manage the unit by planning making decisions, organizing, leading and making necessary adjustments to ensure excellent customer service
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly
- Diligently restocked workstations and display cases
- Prepped items for later use to save staff time during busy hours
IFood Service Worker
IE urest Dinning Service Bolling Air Force Base
08.2002 - 04.2004
- Duties include preparing salads for salad har, and cutting meats for deli har
- Duties also include serving on the serving line and cashier
- Handled currency and credit transactions quickly and accurately
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures
- Verified that prepared food met all standards for quality and quantity
- Greeted customers and provided excellent customer service
- Cooked and packaged large batches of food that were prepared to order or kept hot until needed
Patient Service Manager
Siodexho - George Washington University Hospital
10.1998 - 09.2001
- Duties include scheduling of dietary staff, overseeing patient service and dietary office
- Communicated openly and honestly with the management team during each shift to erisure it ran smoothly
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Built Joyal Jientele through friendly interactions and consistent appreciation
- Consistently provided friendly guest service and heartfelt hospitality
Dietary Manager
Morrison Management - National Rehabilitation Hospital
10.1998 - 09.1999
- Duties Include managing production staff, ordering for retail, catering, and dietary staff
- Consistently provided friendly guest service and heartfelt hospitality
- Followed food safety procedures according to company policies and health and sanitation regulations
- Stored food.in.designated containers dorage areas to prevent spolrage or cross- co ntamination
- Performed all position responsibilities accurately and in a timely manner
Food Service Supervisor
Providence Hospital
06.1996 - 10.1998
- Asssembled food orders while maintaining appropriate portion control
- Verified that prepared food met all standards for quality and quantity
- Prepared a variety of foods according to customers' orders or supervisors' instructions, folllowing approved procedures
- Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets
- Followed food safety procedures according to company policies and health and sanitation requirements
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times
Education
High School Diploma -
Roosevelt Senior High School
4301 13th ST NW Washington DC 2001103-1979
High School Diploma - Food Service Management
Roosevelt Senior High Schoơi
Skills
- Food preparation techniques
- Food allergy understanding
- Sanitation Standards
- Motivational Leadership
- Table setting arrangements
- POS System Operation
Certification
Servsafe certification and food service manager certification
Timeline
Food Service Lead
DCPS
09.2008 - 06.2024
Assistant General Manger
Bolling Air Force Base
08.2004 - 12.2007
IFood Service Worker
IE urest Dinning Service Bolling Air Force Base
08.2002 - 04.2004
Patient Service Manager
Siodexho - George Washington University Hospital
10.1998 - 09.2001
Dietary Manager
Morrison Management - National Rehabilitation Hospital
10.1998 - 09.1999
Food Service Supervisor
Providence Hospital
06.1996 - 10.1998
High School Diploma -
Roosevelt Senior High School
High School Diploma - Food Service Management
Roosevelt Senior High Schoơi
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