Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kim Distefano

Elkhorn,USA

Summary

Human Resources professional with 8 years of experience in recruitment, employee relations, and performance management. Demonstrated success in streamlining processes and enhancing organizational effectiveness, supported by over 25 years of management experience.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Human Resources Generalist

Live On Nebraska
08.2024 - Current
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Facilitated criminal background check process for new hires.
  • Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Administered employee benefits programs and assisted with open enrollment.
  • Collaborated with managers to identify and address employee relations issues.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
  • Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
  • Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
  • Met with staff to resolve difficult situations related to performance and conflict management.

Human Resources Manager 3

Sodexo
04.2023 - 08.2024
  • HR Manager position overseeing 870 frontline employees in food services and environmental services between 10 units at Nebraska Medicine and 4 external units. Responsibilities include: handling of confidential documents/situations with professionalism and discretion, complete all recruiting processes-application processing, on-boarding paperwork, I-9 process, respond to questions surrounding benefits enrollment, weekly E-verify verifications, weekly facilitation of new colleague orientation, compute wages and record payroll information changes as needed, comply with all company safety and risk management policies and procedures, facilitation of FMLA and other LOA like leaves, review and administer accommodations as needed, other duties as assigned by management.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Motivated employees through special events and incentive programs.
  • Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
  • Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.
  • Enhanced employee career paths through development of clear progression plans and continuous learning opportunities.
  • Conducted salary and market benchmarking analyses to ensure competitive compensation and attract top talent.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Recruited top talent to maximize profitability.

Human Resources Manager 2

Sodexo
05.2021 - 04.2023
  • Oversee 550 frontline employees in Food Services and environmental services at Nebraska Medicine and two external units. Recruiting life cycle management-including on and off-site job fairs, facilitate new colleague orientation weekly, employee file maintenance, handling of confidential documents/situations with professionalism and discretion, compile data from personnel records and prepares reports and/or letters, provide information to authorized personnel, facilitation of FMLA and other LOA like leaves, review and administer accommodations as needed, comply with all company related safety and risk management policies and procedures.

Human Resources Recruiting Manager I

Sodexo
02.2020 - 05.2021
  • Conduct virtual and over the phone interviews for Environmental services and Food and Nutrition services at Nebraska Medicine. Follow all hiring processes to include, background check administrations, post offer health screening processes, on-boarding process, I-9 process, conduct New Colleague Orientation bi-weekly.

Human Resources Assistant

Sodexo
10.2018 - 02.2020
  • Recruit and set up interviews for and Food and Nutrition services at Creighton University. Follow all hiring processes to include, background check administrations, post offer screening processes, on-boarding process, I-9 process, conduct New Colleague Orientation weekly.

Interim GM-Food

Sodexo
06.2018 - 10.2018
  • Oversee staff of 4 in a small café located in a business park. Daily breakfast and lunch service provided to client employees, daily financial reporting, weekly payroll processing, monthly inventory, weekly ordering of food and non-perishable supplies, cultivate client and vendor relationships, location closed October 2018.

Supervisor-Food

Sodexo
12.2016 - 06.2018
  • Located at Paypal, responsible for for the daily cash reporting, posting of menus, prep/cooking of food to order for clientele, Appropriate standards kept for food safety and cleaning measures, ordering, scheduling, process payroll, process invoices and accounts payable. Oversee all training of Cooks, Cashiers, and food service workers.

Supervisor-Food

Aramark
06.2013 - 12.2016
  • Responsible for daily cash accountability, monthly inventory, payroll reporting, general ordering of supplies. Oversee 14-20 employees on the ConAgra and PayPal Campuses. Responsible for menus building, prep pars, general safety of food and employee safety.

Assistant General Manager

Mimi's Cafe
08.2001 - 05.2013
  • Began as an assistant manager in Denver and was re-located to Omaha to open the new market. Responsible for daily cash accountability, labor control, food production schedule, payroll reporting and scheduling of employees. Inventory, ordering and liquor control weekly. Focused training classes on customer engagement and how to provide excellent customer service. Company sold, and the new owners closed several locations including Omaha.

Education

Diploma -

Horizon Senior High School
Thornton, Colorado
05.1992

Diploma - undefined

Front Range Community College
Westminster, CO
12.1998

Skills

  • Recruitment and onboarding
  • Employee relations and engagement
  • Training and development
  • Conflict resolution and dispute management
  • Performance management and appraisals
  • HR compliance and regulatory adherence
  • Benefits administration and FMLA compliance
  • HRIS systems and applications
  • Exit interviews and off-boarding processes
  • Policy implementation and internal investigations
  • Talent acquisition and personnel recruitment
  • Team collaboration and coaching

Certification

  • Professional in Human Resources Certification (PHR) May 2023
  • Associate Professional in Human Resources Certification (aPHR) January 2020

Languages

Spanish Elementary

Timeline

Human Resources Generalist

Live On Nebraska
08.2024 - Current

Human Resources Manager 3

Sodexo
04.2023 - 08.2024

Human Resources Manager 2

Sodexo
05.2021 - 04.2023

Human Resources Recruiting Manager I

Sodexo
02.2020 - 05.2021

Human Resources Assistant

Sodexo
10.2018 - 02.2020

Interim GM-Food

Sodexo
06.2018 - 10.2018

Supervisor-Food

Sodexo
12.2016 - 06.2018

Supervisor-Food

Aramark
06.2013 - 12.2016

Assistant General Manager

Mimi's Cafe
08.2001 - 05.2013

Diploma - undefined

Front Range Community College

Diploma -

Horizon Senior High School

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Kim Distefano