Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kim Dressler

Palmyra,PA

Summary

Experienced with patient care coordination, appointment scheduling, and medical records management. Utilizes strong organizational skills to ensure efficient office operations and patient satisfaction. Knowledge of billing procedures and insurance verification, contributing to well-managed medical office environment.

Overview

25
25
years of professional experience

Work History

Medical Office Assistant

Penn State Hershey Medical Center
10.2007 - 04.2025
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.

Health Center Driver/Cafeteria Worker

Milton Hershey School
08.2002 - 10.2007

Prepared and served food to students

Drove students to medical and dental appointments

Delivered mail to all schools

Delivered student medications to their student homes

Classroom Aide

Forge Road Elementary School
08.2000 - 06.2002
  • Promoted a positive classroom environment by fostering strong relationships with students and addressing behavioral issues promptly.
  • Facilitated small group instruction for struggling learners under the guidance of lead teachers.
  • Provided individualized support and assistance during class activities.
  • Helped with the take home Baggie Books program for each student

Education

Associate of Arts -

Harrisburg Area Community College
Harrisburg, PA
05-1991

Business And Art

Lower Dauphin High School
Hummelstown, PA
05-1988

Skills

  • Multitasking and organization
  • Computer skills
  • Problem-solving
  • HIPAA regulations

Timeline

Medical Office Assistant

Penn State Hershey Medical Center
10.2007 - 04.2025

Health Center Driver/Cafeteria Worker

Milton Hershey School
08.2002 - 10.2007

Classroom Aide

Forge Road Elementary School
08.2000 - 06.2002

Associate of Arts -

Harrisburg Area Community College

Business And Art

Lower Dauphin High School