Summary
Overview
Work History
Education
Skills
Professional Development
Languages
Timeline
Generic
Kim Ekaterina

Kim Ekaterina

New York,NY

Summary

Lead Manager and driving force ensuring customer satisfaction. Manage activities during entire customer lifecycle across acquisition, retention and support. Work directly with cross-functional teams across product, marketing, finance and operations. Contribute to continuous process improvement to meet goals.

Overview

10
10
years of professional experience

Work History

Lead manager for wholesale sales and key accounts

Tumar Art Group LLC
07.2017 - Current
  • Facilitate communication with the company's major clientele, including exclusive distributors across the USA, Canada, Germany, and Finland, alongside a diverse array of wholesale customers spanning the globe.
  • Exceeded annual sales targets by 80% for 2 consecutive years.
  • Successfully negotiated high-value contracts, resulting in increased revenue and profitability for the company.
  • Prepared and presented comprehensive sales reports, forecasts, and performance metrics to senior management, providing insights into account performance and actionable recommendations for improvement.
  • Coordinate work on production and shipping orders.
  • Serve as the company's ambassador at prominent international exhibitions.
  • Organized participation in international trade fairs.
  • Managed client engagement from initial product introduction to contract finalization.
  • Systematically gathered comprehensive product feedback and provided insightful recommendations for new product development.


Key Account Manager

Totallook Kids LLC
10.2022 - 09.2023
  • Cultivated and managed relationships with key clients in the kids premium fashion segment, represented over 40 brands such as Givenchy, Balmain, Chloe, Hugo Boss, Stella McCartney and others.
  • Developed and implemented strategic account plans to drive sales growth, increase market share, and achieve revenue targets, resulting in a 20% increase in annual sales.
  • Conducted regular business reviews with clients to assess performance, identify opportunities for growth, and address any concerns or issues proactively.
  • Collaborated cross-functionally with internal teams, including sales, import, logistics.
  • Worked with over 20 systems for order placement.
  • Analyzed market trends, competitor activities, and client feedback to inform strategic decision-making, optimize sales strategies, and capitalize on emerging opportunities.
  • Prepared and presented comprehensive sales reports, forecasts, and performance metrics to senior management, providing insights into account performance and actionable recommendations for improvement.


Project manager - Sociologist

Dialecticon Consulting agency (Project sponsored by OECD and ILO)
07.2016 - 06.2017
  • Coordinated data collection, focus groups, and interviews
  • Developed research methodology, designed questionnaires
  • Followed the collection of information and submission of reports on conducted surveys
  • Participated in the analysis and writing of the full study for publication in the international report.

Research assistant

Dialecticon Consulting agency (Project sponsored by UN World Food Programme)
04.2016 - 06.2016
  • Participated in an analysis of social priorities and impacts of climate change in the Kyrgyz Republic
  • Found and analyzed all possible literature on livelihoods and peacebuilding efforts in several border villages between Kyrgyzstan and Tajikistan
  • Informed experts for further report writing.

Project Manager

CAFMI Central Asian Free Market Institute
06.2014 - 10.2014
  • Worked on organizing the Get in the Ring franchise business competition
  • Found and informed the participants of the competition
  • Worked on the organization of the event
  • Maintained contact with the international organizers of Get in the Ring.

Education

BA in Sociology -

AMERICAN UNIVERSITY OF CENTRAL ASIA
01.2016

Skills

  • Client Relationship Building
  • Cross-Functional Collaboration
  • Sales Lifecycle Management
  • Account Management
  • CRM software proficiency
  • Business Correspondence
  • Project management

Professional Development

  • 2018, Business Professionals Network (BPN) Swiss non-commercial organization, Client-oriented service
  • 2018, Business Professionals Network (BPN) Swiss non-commercial organization, Project management

Languages

English
Full Professional
Russian
Native or Bilingual
German
Limited Working
Korean
Elementary

Timeline

Key Account Manager

Totallook Kids LLC
10.2022 - 09.2023

Lead manager for wholesale sales and key accounts

Tumar Art Group LLC
07.2017 - Current

Project manager - Sociologist

Dialecticon Consulting agency (Project sponsored by OECD and ILO)
07.2016 - 06.2017

Research assistant

Dialecticon Consulting agency (Project sponsored by UN World Food Programme)
04.2016 - 06.2016

Project Manager

CAFMI Central Asian Free Market Institute
06.2014 - 10.2014

BA in Sociology -

AMERICAN UNIVERSITY OF CENTRAL ASIA

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Kim Ekaterina