Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Quote
Software
Interests
Receptionist

Kim Ervin

Baltimore,MD

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

28
28
years of professional experience

Work History

Graduate Medical Education Program Administrator

Sinai Hospital of Baltimore
10.2023 - Current
  • Developed and maintained a comprehensive database of program participants, helping to track progress and ensure appropriate follow-up actions were taken as needed.
  • Managed budget allocations effectively, ensuring optimal use of resources and timely delivery of services.
  • Mentored junior staff members by sharing knowledge and insights gained through years of experience in the field, fostering a supportive work environment conducive to professional growth.
  • Maintained accurate records of program activities, using data-driven analyses to inform future planning and decisionmaking.
  • Developed strategic plans for program growth, identifying key areas for expansion and improvement based on industry trends and stakeholder feedback.
  • Facilitated smooth communication between stakeholders by serving as a liaison between departments, promoting collaboration and information sharing.
  • Coordinated events with precision, overseeing logistics, registration, catering arrangements, and other critical details to ensure successful outcomes.
  • Organized training sessions for staff members involved in the administration of programs to develop their skills further and enhance overall team performance.

Central Clerkship Administrator

Sinai Hospital of Baltimore
07.2022 - 10.2023
  • Conducted research to identify best practices for administrative processes.
  • Developed training materials to support onboarding of new staff.
  • Organized events to foster team collaboration and strengthen workplace culture.
  • Coordinated team meetings for improved communication among departments.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Managed human resources functions, including onboarding, and employee evaluations for optimal team performance.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
  • Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
  • Managed scheduling for executive staff to ensure optimal time management and productivity.

Medical Education Coordinator

Sinai Hospital of Baltimore
03.2020 - 07.2022
  • Ensured timely submission of required documentation related to accreditation reviews or audits conducted by relevant regulatory bodies or organizations in the medical education field.
  • Assisted in recruitment efforts by organizing open houses, preparing promotional materials, and conducting informational sessions for prospective students.
  • Organized guest lectures from industry experts that further enriched the curriculum while fostering networking opportunities for students.
  • Maintained accurate records of student performance data to support ongoing program evaluation and improvement initiatives.
  • Facilitated communication between students, faculty members, administrators, and external partners to ensure seamless coordination of educational activities.
  • Established strong relationships with external partners to secure resources for clinical rotations and externships.

Critical Care Technician

Sinai Hospital of Baltimore
02.1997 - 03.2022
  • Suctioned ventilated patients as needed.
  • Consistently provided high-quality care under pressure, successfully managing multiple priorities during critical situations and emergency scenarios.
  • Demonstrated empathy towards patients'' emotional well-being while providing compassionate care under challenging circumstances.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Proactively identified potential complications by closely observing patients for signs of clinical deterioration, alerting medical staff as needed.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Facilitated seamless transitions of care by conducting thorough handovers during shift changes and communicating pertinent information to incoming staff.
  • Performed advanced diagnostic tests such as EKGs or blood draws that contributed to prompt diagnosis of life-threatening conditions.
  • Delivered outstanding patient care in Pre-op and Recovery Room critical care units.
  • Safeguarded patient confidentiality by diligently maintaining HIPAA compliance in all documentation practices and communications with external providers.
  • Reduced hospital readmissions by effectively educating patients and families on post-discharge care and self-management techniques.
  • Participated in continuous professional development opportunities to stay current on industry best practices for critical care delivery.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
  • Monitored vital signs before, during and after transportation.
  • Promoted a safe environment by strictly adhering to infection control guidelines and promptly addressing potential hazards in the critical care unit.
  • Assisted in life-saving procedures such as CPR, defibrillation, and emergency airway management, ultimately improving patient survival rates.
  • Supported physicians during invasive procedures like central line placements or endotracheal intubations leading to safer executions.
  • Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
  • Prepared lab specimens for diagnostic evaluation.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Completed EKGs and other tests based on patient presentation in office.
  • Measured patient spirometry.
  • Assisted the wound care nurse with complex wound care techniques, promoting rapid healing and reducing infection.
  • Started intravenous therapy, via lactated ringers.

Lead Cardiology Technition

Sinai Hospital of Baltimore
01.2018 - 03.2020
  • Ensured high-quality patient care by maintaining equipment and promptly addressing any malfunctions or issues.
  • Provided thorough patient education on cardiac diagnostic procedures, reducing anxiety levels and increasing understanding of their condition.
  • Reduced wait times for appointments by optimizing scheduling practices based on individual technician availability and expertise.
  • Streamlined reporting process for sharing cardiac diagnostic results with referring physicians, improving communication efficiency within the healthcare team.
  • Increased patient satisfaction by consistently providing compassionate care throughout all interactions.
  • Demonstrated adaptability by assisting with various clinical duties as needed, including patient intake, vital signs measurement, and room preparation.
  • Contributed to a positive work environment by collaborating effectively with fellow technicians, nurses, and physicians.
  • Maintained up-to-date knowledge of industry advancements through regular training and participation in relevant workshops.
  • Assisted with stress testing procedures, ensuring patient safety and proper data collection for analysis.
  • Improved patient care by accurately performing and analyzing cardiac diagnostic tests.
  • Safeguarded patient privacy rights by adhering to strict confidentiality policies when handling sensitive health information.
  • Maintained and adjusted cardiology and pulmonary equipment.

Human Resources Specialist

Lorien Of Columbia
01.2017 - 11.2018
  • Developed and implemented employee engagement initiatives to foster positive workplace culture.
  • Facilitated performance review process by coaching managers on constructive feedback techniques.
  • Updated employee handbooks to reflect current labor laws and company policies.
  • Streamlined hiring process by creating structured interview guides and assessment tools.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
  • Streamlined recruitment processes, expediting the hiring of qualified candidates.
  • Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
  • Developed performance management systems that allowed for accurate tracking of employee progress and goal achievement.
  • Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
  • Conducted regular performance evaluations, providing constructive feedback to foster professional growth.
  • Resolved employee disputes with empathy and professionalism, maintaining harmonious work environment.
  • Streamlined exit interview processes, gathering insights to improve employee satisfaction and retention strategies.
  • Streamlined recruitment processes for efficiency, reducing average hiring time significantly.
  • Boosted employee retention rates, offering competitive benefits and fostering supportive work environment.
  • Enhanced employee satisfaction by implementing regular feedback mechanisms and addressing concerns promptly.
  • Facilitated smooth onboarding experiences for new hires, ensuring they felt welcomed and well-informed.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Developed and monitored employee recognition programs.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Education

Bachelor of Science - Human Resources Management

University of Maryland, College Park
College Park, MD
04-2026

Associate of Arts - General Studies

Baltimore City Community College
Baltimore, MD
06-2017

Skills

  • Resource coordination
  • Logistics oversig
  • Cross-functional coordination
  • Partnership development
  • Strategic planning
  • Relationship building
  • Student records management
  • Customer service experience
  • Stakeholder engagement
  • Conflict resolution
  • Recruitment and hiring
  • Task delegation
  • Meeting facilitation

Timeline

Graduate Medical Education Program Administrator

Sinai Hospital of Baltimore
10.2023 - Current

Central Clerkship Administrator

Sinai Hospital of Baltimore
07.2022 - 10.2023

Medical Education Coordinator

Sinai Hospital of Baltimore
03.2020 - 07.2022

Lead Cardiology Technition

Sinai Hospital of Baltimore
01.2018 - 03.2020

Human Resources Specialist

Lorien Of Columbia
01.2017 - 11.2018

Critical Care Technician

Sinai Hospital of Baltimore
02.1997 - 03.2022

Bachelor of Science - Human Resources Management

University of Maryland, College Park

Associate of Arts - General Studies

Baltimore City Community College

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

All our final decisions are made in a state of mind that is not going to last.
Marcel Proust

Software

MedHub

EEDS

SailPoint

Associate Management Application

Resource Scheduler

Educational Commission for Foreign Medical Graduates On-line Services

Interests

Reading

Baking

Gardening

Music

Fishing

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Kim Ervin