Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hi, I’m

Kim Fields

AI Innovation Project Manager
Florissant,MO
Kim Fields

Summary

Strategic and technically adept Principal Product Manager with deep expertise in AI-powered platform development, compliance, risk management, and internal tooling. Proven record in defining and executing long-term product strategies for modular, intelligent, and scalable systems across global enterprises. Adept at unifying complex internal products into commonable ecosystems integrated with enterprise systems and data services. Partner closely with AI/ML, engineering, risk, compliance, finance, and operations teams to deliver secure, regulatory-grade platforms that accelerate innovation, reduce friction, and optimize outcomes. Experienced leader with 8+ years in product management, 4+ years in people leadership, and strong history managing offshore teams.

Overview

10
years of professional experience
4
Certification

Work History

Reinsurance Group of America (RGA)

Innovation Program Manager
09.2024 - Current

Job overview

  • Directed cross-functional product strategy for AI-enabled compliance and operational platforms, unifying 12+ internal tools into scalable, composable systems, reducing manual processes by 30% across 4 global regions. Partnered with AI/ML, engineering, compliance, and operations teams to deliver secure, intelligent-by-default workflows that improved regulatory review accuracy by 25%. Designed modular, API-driven architectures and led platform redesign initiatives, cutting feature deployment cycles by 20% and enabling seamless scalability for AI-powered solutions.

Safety National

Sr Business Systems Analyst / Scrum Master
11.2021 - 03.2024

Job overview

  • Achieved successful system deployments by coordinating cross-functional teams throughout all stages of development.
  • Conducted comprehensive testing processes for quality assurance, minimizing post-deployment issues and improving end-user satisfaction.
  • Developed customized reports, meeting specific department needs while ensuring data accuracy and accessibility.
  • Managed complex projects from inception to completion, ensuring timely delivery within budget constraints.
  • Spearheaded system upgrades to enhance user experience and improve overall functionality.
  • Audited multi-system installations for conformance to business objectives, suggesting changes to meet performance thresholds.
  • Elicited and clearly documented business and system requirements.
  • Collaborated with stakeholders to gather requirements, translating them into actionable plans for system improvements.
  • Championed change management initiatives during major software transitions, effectively managing stakeholder expectations while minimizing disruptions to daily operations.
  • Identified opportunities for cost savings, conducting thorough financial analyses of proposed projects.

Centene Corporation

IT Sr. Business Analyst
09.2020 - 08.2021

Job overview

  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
  • Improved project efficiency by analyzing business processes and identifying areas for improvement.
  • Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
  • Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
  • Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
  • Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
  • Performed risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.
  • Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
  • Enhanced stakeholder engagement through effective communication of complex data and insights.
  • Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
  • Ensured adherence to regulatory requirements by staying abreast of industry standards and best practices.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Generated ad-hoc reports to evaluate specific business requirements.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Created data models to support decision-making processes.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Designed and developed data pipelines to acquire, clean and process data.

Adaptive Solutions Group / Charter Communications

IT Sr. Business Analyst
02.2020 - 08.2020

Job overview

  • Led integration and optimization projects for enterprise platforms, focusing on data integrity, compliance, and workflow automation.
  • Gather intelligence from corporate executives and middle managers about needs and future growth
  • Partner with application directors and creators to ensure each project meets a specific need and resolves successfully

    Assume responsibility for project tasks and ensure they are completed in a timely fashion

    Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes

    Compile and distribute reports on application development and deployment

    Design and execute A/B testing procedures to extract data from test runs

    Evaluate and draw conclusions from data related to customer behavior

    Consult with the executive team and the IT department on the newest technology and its implications in the industry
  • Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
  • Improved project efficiency by analyzing business processes and identifying areas for improvement.
  • Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
  • Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
  • Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
  • Developed and maintained data warehouses and data marts to support business operations.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Generated standard and custom reports to provide insights into business performance.
  • Developed and implemented data governance policies and procedures.
  • Optimized data access and storage to improve performance of analytics systems.
  • Developed data mining algorithms to identify and classify patterns in data.

Enterprise Holdings

Sr. Business Analyst/Product Owner
12.2017 - 10.2019

Job overview

  • Owned product requirements, integration roadmaps, and training for enterprise applications, ensuring compliance and operational excellence.
  • Primarily provided IT Business Analyst support for a new Car Sales Application.
  • Managed over design of the solution alone with the Lead Architect.
  • Led and documented scheduled elicitation sessions using the Agile Methodology based on the product team user stories.
  • Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
  • Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
  • Performed risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Created data models to support decision-making processes.
  • Achieved consistent on-time product releases by effectively managing resources and prioritizing tasks according to business goals.
  • Optimized product performance by conducting thorough analyses of usage data and identifying areas for improvement.
  • Championed best practices in Agile Product Management throughout the organization, helping to promote a culture of continuous learning and adaptation among colleagues.
  • Developed detailed product roadmaps, providing clear direction for the development team and stakeholders.
  • Reduced time-to-market by fostering a culture of continuous improvement within the development team.
  • Increased team efficiency by streamlining processes and optimizing workflows for cross-functional collaboration.

Education

Lindenwood University
St Charles MO

BA from Business Administration
12.2007

Skills

  • AI/ML Platform Strategy
  • Product Roadmaps
  • Regulatory Compliance & Risk
  • API & Integration Management
  • Workflow Automation
  • Stakeholder Engagement
  • Data-Driven Decision Making
  • Problem-solving
  • Project management
  • Strategic planning
  • Detail-oriented
  • Process improvement
  • Team leadership and direction
  • MS office applications
  • Work Planning and Prioritization

Accomplishments

  • Designed and implemented a modular API-driven compliance platform, integrating multiple internal tools and delivering a 30% increase in operational efficiency across global teams.
  • Led transformation of legacy compliance systems into AI-enabled workflows, reducing manual review time by 40%.
  • Directed cross-functional product teams spanning AI/ML, engineering, risk, finance, and operations to deliver secure, scalable platforms meeting regulatory-grade performance.
  • Developed KPI dashboards tracking adoption, performance, and ROI, enabling faster, data-backed platform decisions.
  • Built strategic alliances with compliance, legal, and regulatory leaders to accelerate high-impact initiatives.

Certification

  • Certified SAFe Practitioner
  • Certified Scrum Master (CSM)
  • Certified Scrum Product Owner (CSPO)
  • Certified SAFe Practitioner
  • Generative AI for Business Training
  • AI for Project Managers and Scrum Masters
  • Introduction to Data Science
  • Understanding Prompt Engineering

Timeline

Innovation Program Manager

Reinsurance Group of America (RGA)
09.2024 - Current

Sr Business Systems Analyst / Scrum Master

Safety National
11.2021 - 03.2024

IT Sr. Business Analyst

Centene Corporation
09.2020 - 08.2021

IT Sr. Business Analyst

Adaptive Solutions Group / Charter Communications
02.2020 - 08.2020

Sr. Business Analyst/Product Owner

Enterprise Holdings
12.2017 - 10.2019

Lindenwood University

BA from Business Administration