Kim Fisher
Oklahoma City,Oklahoma
Summary
Dynamic leader in healthcare management with a proven track record of fostering collaboration and delivering exceptional customer service. Expertise in problem-solving and multitasking, complemented by meticulous attention to detail and a strong commitment to process improvement. Demonstrated success in roles requiring superior communication and technical skills, resulting in significant efficiency gains and enhanced quality of patient care. Dedicated professional eager to leverage analytical abilities and problem-solving expertise to achieve organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
RN
PAM
Oklahoma City, OK
01.2026 - Current
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
RN/QC
Select Medical Specialty Hospital
Oklahoma City, OK
02.2025 - 01.2026
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
DQM
PAM Health Specialty Hospital
Oklahoma City, Oklahoma
12.2023 - 01.2025
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Focused on learning new skills and staying updated with industry changes.
- Participated in ongoing training to enhance own job skills and knowledge.
- Provided efficient and courteous service to customers at all times.
- Met deadlines while maintaining high-quality deliverables.
- Managed and coordinated multiple projects while ensuring timely completion.
- Identified ways to improve efficiency in operations and implemented process changes.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
Assistant Regional DON/DON
Southwest Long Term Care
Oklahoma City, Oklahoma
09.2022 - 12.2023
- Answered incoming calls promptly and professionally, providing assistance or forwarding calls to appropriate personnel.
- Developed strong relationships with customers through exceptional customer service.
- Maintained organized filing system both electronically and manually for easy access when needed.
- Utilized excellent communication skills to coordinate with various departments.
- Managed multiple projects and deadlines simultaneously to ensure deadlines were met.
- Provided administrative support to team members and management in daily tasks.
- Prepared agendas and materials for meetings and conferences.
- Searched for information in company databases or online to answer questions or resolve problems.
- Implemented process improvements to increase efficiency of administrative tasks.
- Resolved administrative and logistical issues promptly and professionally, upholding high standard of service.
- Maintained accurate project documentation and ensured clear communication within team.
- Adapted to changing priorities and demonstrated flexibility in managing multiple tasks simultaneously.
- Processed and managed documents, emails, and other communication channels efficiently.
- Assisted with project management by effectively prioritizing tasks, managing deadlines, and meeting expectations.
- Prepared and reviewed reports, ensuring accuracy and clarity of data presentation.
- Built strong relationships with colleagues and clients through professional and courteous communication.
- Provided comprehensive administrative support to team, maintaining efficient workflow and organization.
- Instructed new employees regarding company policies and job duties.
Chief Nursing Officer
Voyage Long Term Care
Oklahoma City, OK
12.2019 - 01.2021
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Interviewed, hired, instructed, and mentored employees and promoted high level of care quality to patients.
- Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
- Designed and implemented standards of care for nursing and patient care.
- Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
- Answered questions and addressed concerns from employees via email, phone and in person.
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Maximized staff and patient protections by enforcing optimal disease prevention protocols.
- Coordinated patient care services and managed clinical cost control.
- Promoted a positive work environment by recognizing achievements and addressing concerns promptly.
- Evaluated clinical performance data to identify areas for improvement and develop targeted action plans.
- Managed budgets, ensuring cost-effective use of resources without compromising patient care quality or employee satisfaction.
Education
ADN - Nursing
Excellsior New York Regents
Albany, New York12-2003
LPN - Nursing
Red River Area Votech
Duncan, Oklahoma05-1985
High School Diploma - undefined
Quinlan Ford High School
Quinlan, Texas05-1983
Skills
- Teamwork and collaboration
- Customer service
- Friendly, positive attitude
- Multitasking
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Computer skills
- Flexible and adaptable
- Active listening
Certification
RN
Timeline
RN
PAM
01.2026 - Current
RN/QC
Select Medical Specialty Hospital
02.2025 - 01.2026
DQM
PAM Health Specialty Hospital
12.2023 - 01.2025
Assistant Regional DON/DON
Southwest Long Term Care
09.2022 - 12.2023
Chief Nursing Officer
Voyage Long Term Care
12.2019 - 01.2021
LPN - Nursing
Red River Area Votech
High School Diploma - undefined
Quinlan Ford High School
ADN - Nursing
Excellsior New York Regents
Personal Information
Title: RN