KIM FOREMAN
Opelika,USA
Summary
Manufacturing professional with experience in production, quality control, and team leadership at Kia Motors. Strong background in following detailed work instructions, inspections, and process control in fast-paced environments. Skilled in troubleshooting and maintaining high quality standards. Motivated to apply hands-on manufacturing experience in a precision-driven environment at RTX and Pratt & Whitney.
Overview
18
18
years of professional experience
Work History
PRODUCTION TEAM LEADER
KIA Motors Manufacturing
West Point, GA
06.2011 - Current
- Coordinate tracking parts on the shop floor to ensure material availability and support production control schedules
- Followed detailed work instructions, diagrams, and specifications to ensure accurate production and quality compliance
- Performed inspections and measurements to verify parts met required tolerances and standards
- Applied production processes with a strong focus on quality, consistency, and attention to detail
- Monitored workflow and identified issues such as defects, wear, or process inconsistencies
- Assisted in troubleshooting production issues and reported mechanical or quality concerns
- Maintained accurate records and supported process documentation requirements
- Operated material handling equipment to transport parts between operations
- Maintained a clean, organized, and safe work environment following all safety procedures
- Collaborated with team members to meet production deadlines and maintain efficiency
- Demonstrated flexibility with shifts and overtime to support production needs
- Make sure all required parts are properly staged, and routed to support production and repair activities
- Conducted routine inspections of equipment to identify leaks, wear, or potential failures
CSR TIER 3/ TECHNICAL SUPPORT REPRESENTATIVE
Afni Call Center
Opelika, AL
06.2008 - 2011
- Resolved complex customer and technical issues requiring advanced troubleshooting
- Escalated and handled Tier 3 support cases with a focus on accuracy and resolution
- Analyzed problems and identified root causes to provide effective solutions
- Maintained detailed records of issues, resolutions, and system updates
- Communicated clearly with customers and team members to ensure issue resolution
- Worked in a fast-paced environment while maintaining high performance standards
- Achieved high levels of first-call resolution and customer satisfaction
Education
Associate in Applied Science (A.A.S.) - Business Administration
American Intercontinental University
SchaumburgSkills
- Blueprint & Work Instruction Interpretation
- Quality Inspection & Process Control
- Measurement Tools (calibers and torque gauges)
- Microsoft Office
- Troubleshooting & Root Cause Analysis
- Production Workflow & Process Monitoring
- Team Leadership & Collaboration
- Technical Support & Problem Solving
- Attention to Detail
Timeline
PRODUCTION TEAM LEADER
KIA Motors Manufacturing
06.2011 - Current
CSR TIER 3/ TECHNICAL SUPPORT REPRESENTATIVE
Afni Call Center
06.2008 - 2011
Associate in Applied Science (A.A.S.) - Business Administration
American Intercontinental University