Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kim Fox

Molalla,OR

Summary

I am a hard working, dependable, reliable, honest, personable, friendly, caring worker, that can multi-task, keeps things tidy and neat, and willing to help where I am needed and willing to learn.

I work with a Naturopathic doctor and it's only her and I in the office. I run the front office, but we don't take insurance so I have not worked with any form of insurance. We do have a medical program that we use to schedule patients appointments and load patients labs into their chart, it is called, Charm Health. We also use Quickbooks, but it is a very simple version, since we are cash pay only.

So, I don't have strong computer and Quickbook skills.

Overview

19
19
years of professional experience

Work History

Medical Front Office Receptionist

Carriage House Medicine
Gresham, OR
02.2005 - Current
  • Scheduled and confirmed patient appointments and consultations.
  • Greeted patients and visitors in a friendly and professional manner.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Responded to emails from patients inquiring about appointments or other matters related to their care.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Greeted and checked in patients, updating patient information in computer system.
  • Informed patients of financial responsibilities prior to rendering services.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.

Medical Front Office Receptionist

Carriage House Medicine
Gresham, OR
02.2005 - Current
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Responded to emails from patients inquiring about appointments or other matters related to their care.
  • Prepared charts for new patients prior to their appointment.
  • Greeted patients and visitors in a friendly and professional manner.
  • Scheduled and confirmed patient appointments and consultations.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Verified patient demographic information at time of check-in and check-out.
  • Informed patients of financial responsibilities prior to rendering services.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Straightened up waiting room to maintain neat and organized space.
  • Monitored waiting room activity ensuring that all patients were attended to in a timely fashion.

Education

High School Diploma -

Douglas High School
Winston, OR
06-1980

Skills

  • Telephone Etiquette
  • Answering Phones
  • Patient Registration
  • Patient Scheduling
  • Mail Management
  • Petty Cash Management
  • Patient Relations

Affiliations

  • My husband and I attend Foothills Community Church and we voluteer in kids church as 4th and 5th grade, teachers. We have been doing this for 12 years.
  • I enjoy reading and listening to music
  • I enjoy working in my flower garden and watching the hummingbirds.

Timeline

Medical Front Office Receptionist

Carriage House Medicine
02.2005 - Current

Medical Front Office Receptionist

Carriage House Medicine
02.2005 - Current

High School Diploma -

Douglas High School
Kim Fox