A careful, fast-learning worker, dedicated to accuracy, and devoted to giving every customer a positive, memorable experience. Polished in AP/AR and skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
26
26
years of professional experience
Work History
Bookkeeper
Northeast Aero Compressor Corp
Bohemia
09.2022 - 06.2025
Reconciled bank statements and financial records to ensure accuracy and identify discrepancies.
Maintained clear communications with clients, vendors, and other stakeholders.
Generated invoices for clients and tracked payments received from customers.
Resolved billing discrepancies with vendors or customers promptly.
Verified accuracy of vendor invoices against purchase orders prior to payment processing.
Handled sensitive financial information with confidentiality and integrity.
Coordinated with vendors and clients to resolve billing and payment issues.
Calculated and produced payments for utilities, taxes and other operational payments.
Concierge Banker (promotion) / Head Teller
Citibank N.A.
Ronkonkoma
09.2016 - 08.2022
Provided working leadership and coaching to peer concierge bankers and tellers through the assignment of work and technical guidance, when needed.
Resolved complex client issues or needs; connect with relevant specialists, or senior leaders, as needed.
Assist and provide coverage for leadership team
Assistant Operations Manager (promotion) / Head Teller
Citibank N.A.
Bellmore
08.2006 - 09.2016
Performed monthly audits to ensure the bank is operating in full compliance.
Pulled and reviewed daily reports, such as business and consumer balance fluctuations.
Staff scheduling, payroll, and supply ordering.
Head Teller (promotion)
Citibank N.A.
Hewlett
01.2001 - 08.2006
Solely responsible for financial center cash and coin vaults
Ordered and prepared all cash shipments
Reconciled and replenished ATM's
Managed teller line, monitored teller cash limits and proper processing of transactions for customers
Teller
Citibank N.A.
Hewlett
12.1999 - 01.2001
Provided exceptional customer service by efficiently executing financial transactions
Educated customers on various bank products and services such as mortgages, home equity loans, credit cards and checking accounts
Identified and initiated crossselling opportunities to current and new customers of the branch
Education
Merit Diploma - Business
Beach Channel High School
Rockaway Park, NY
06.1992
Skills
Accounts payable
Accounts receivable
Customer relationship management
Bank reconciliation
General ledger entry and maintenance
Invoice and payment processing
Effective communication
Superior attention to detail
Expense tracking utilizing Emburse Professional software, formerly known as Certify
Quantum bookkeeping software
References
Available upon request
Timeline
Bookkeeper
Northeast Aero Compressor Corp
09.2022 - 06.2025
Concierge Banker (promotion) / Head Teller
Citibank N.A.
09.2016 - 08.2022
Assistant Operations Manager (promotion) / Head Teller