Kim Gee
Manager (Waitress & Cashier)
Champlin,MN
Summary
Restaurant manager with a proven track record at Enjoy China, excelling in business operations and customer service. Enhanced sales through innovative promotions and improved customers relationships, driving repeat business. Skilled in staff training and conflict resolution, fostering a motivated team dedicated to exceptional service and operational efficiency.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Manger (Restaurant Owner) We Have a Buyer Already
Enjoy China
01.1999 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Increased sales by [Number]% with special displays and promotions.
Banquet Waitress
Regina Inn
07.1982 - 06.1987
- Enhanced guest satisfaction by providing attentive and personalized service during banquet events.
- Supported colleagues when necessary by stepping into different roles during busy periods or when short-staffed at events.
- Ensured a pleasant dining experience for guests with prompt and courteous service, addressing special requests as needed.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Arranged linens and table settings according to seating plan and event theme.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
Education
University of Regina
Regina, Saskatchewan, Canada ( 3 Years )Skills
- Business operations
- Financial management
- Inventory management
- Staff training
- Customer service
- Employee training
- Staff scheduling
- Conflict resolution
- Hiring and training
Certification
- ServSafe Food Handler's Certification
Languages
English
Chinese (Cantonese)
Chinese (Mandarin)
Timeline
Manger (Restaurant Owner) We Have a Buyer Already
Enjoy China
01.1999 - Current
Banquet Waitress
Regina Inn
07.1982 - 06.1987
University of Regina
Similar Profiles
Kahlil DawsonKahlil Dawson
Mobile Service Technician at Enjoy, IncMobile Service Technician at Enjoy, Inc
Dylan MorrillDylan Morrill
Secretary on Board of Elders at Enjoy ChurchSecretary on Board of Elders at Enjoy Church
Andre ChappelleAndre Chappelle
Health Aid at Enjoy HomecareHealth Aid at Enjoy Homecare