Kim Genovese
Mentor,OH
Summary
Talented Behavioral Health Program Assistant with demonstrated experience providing administrative support services. Experienced in using variety of software applications and calendar management. Excellent communication and interpersonal skills. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
23
23
years of professional experience
Work History
Qualified Mental Health Specialist, Office Based
Signature Health
01.2017 - Current
- Documented client progress in confidential files.
- Assess clients needs and link them with appropriate community resources.
- Act as liaison with outside providers such as hospitals and other social service agencies.
- Complete benefits analyses to aid clients in obtaining presumptive Medicaid.
- Maintain appropriate and professional boundaries with clients.
- Assisted in training new QMHS hires.
- Manage transportation service for clients provided by Signature Health at the Beachwood location.
- Maintain superior time management skills.
- Create new client charts and schedule intake assessments.
- Collaborate with inpatient hospital social workers for discharge planning and follow up treatment team appointments.
Case Manager
Connections Health Wellness & Advocacy
01.2008 - 01.2017
- Collaborated with clients to create treatment plans.
- Plan, coordinate and provided reliable transportation to clients to access identified resources as part of their treatment plans.
- Hospital liaison.
- Encourage, monitor and follow-up on client engagement and participation in treatment plan activities.
- Linked clients with housing resources and assisted with completing applications for low income public housing and other various housing agencies.
- Assisted with crisis intervention and prevention in community.
- Managed caseload of 40+.
Case Manager
North East Ohio Health Services
10.2001 - 01.2008
- Collaborate with client treatment team members to provide maximum, effective services for client.
- Coordinate doctor appointment and ensure clients attendance by transporting them to appointments.
- Linked clients with appropriate community resources such as housing, vocational, educational, medical, insurance and daily living skills resulting clients to be successful in their communities.
- Managed caseload of 40+.
Education
Bachelor of Arts - Psychology
Coastal Carolina University
Conway, SC05.2001
Skills
- Creative Thinking
- Time Management
- HIPAA Requirements
- Crisis Evaluation and Intervention
- Adaptable
- Able to address spontaneous needs quickly and effectively
- Detail oriented
- Able to prioritize work load
- Dependable
- Organized
Additional Information
Proficient in EPIC and Microsoft Office.
Timeline
Qualified Mental Health Specialist, Office Based
Signature Health
01.2017 - Current
Case Manager
Connections Health Wellness & Advocacy
01.2008 - 01.2017
Case Manager
North East Ohio Health Services
10.2001 - 01.2008
Bachelor of Arts - Psychology
Coastal Carolina University
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