Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kim Godin

Torrington,CT

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

22
22
years of professional experience

Work History

Shift Supervisor

CVS Healthcare
11.2010 - 03.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas
  • Applied security, safety and loss prevention strategies during shifts.
  • Managed shift operations and monitored team performance to keep business profitable and running smoothly.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Prepared shift summary reports for store manager and communicated regularly on goals and progress.
  • Completed daily financial activities
  • Assisted cashiers or any staff when needed
  • Maintained and encouraged a healthy work environment amongst employees

Front End Supervisor/Waitress

Minors Restuarant
03.2000 - 09.2010
  • Monitored cash drawers in checkout station to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Education

High School Diploma -

Watertown High School
Watertown, CT
06.1975

Skills

  • Customer service-oriented
  • Detail-oriented
  • Superior organization ability
  • Strong work ethic
  • Goal-oriented
  • Friendly demeanor
  • Greeted customers promptly
  • Cash Register Operations

Additional Information

  • Processed cash, credit, debit and check payments. Received and counted money. Directed customers to correct store locations. Opened inventory boxes and restocked shelves. Rotated stock according to dates and protocols. Counted out cash drawers and balanced totals. Accepted and processed customer returns. Improved customer service by projecting friendly and knowledgeable attitude. Broke down boxes and disposed of trash. Monitored security areas during busy periods. Maintained assigned section Performed daily tasks from Co-operate Assisted cashiers with customer or product issues

Timeline

Shift Supervisor

CVS Healthcare
11.2010 - 03.2022

Front End Supervisor/Waitress

Minors Restuarant
03.2000 - 09.2010

High School Diploma -

Watertown High School

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Kim Godin