Kim Goyen

• Greet and check in patients, updating patient information in computer system.
• Scheduled patient appointments, verifying accuracy of appointment times with providers.
• Answered incoming calls, responding to inquiries from patients and other medical offices.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Learned and adapted quickly to new ERM, phone and billing systems.
• Mailed out patient billing and recorded receipt of payments.
• Managed petty cash.
• HIPAA Compliance.
• Faxing records and/or orders to other providers or insurance companies.

Reviewed given information for accuracy.

Entered, by handwriting, legal description information from recorded documents (deeds, assignments, probate and divorce decrees, etc) into land record books.

Checked source documents against entered data to ensure accuracy.

Looked up legal descriptions in order to make copies for Abstract requests.

Researched requested information using available resources when necessary.

Filed document copies for future use.

Located information contained in files to meet requests by supervisors.

Operated various office equipment such as scanners, printers. when required.

Remained focused for lengthy periods to accurately perform work with adequate speed.

Organized and filed data in appropriate locations for easy access to essential information.

Answered incoming phone calls and directed callers to appropriate personnel.

Developed strong communication and organizational skills through working on group projects.