Kim Grader
Freeport,IL
Overview
11
11
years of professional experience
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Shift Leader
Dunkin' Donuts
03.2015 - 01.2018
- Supervised team operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored new employees on operational procedures and best practices.
- Implemented process improvements that enhanced service delivery and reduced wait times.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Completed cash and credit card transactions accurately using POS software.
- Enforced company policies and regulations with employees.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Fostered positive work environment, leading to higher employee morale and reduced turnover.
Mobile Expert
T-Mobile
09.2019 - 10.2021
- Delivered exceptional customer service by addressing inquiries and resolving issues effectively.
- Educated customers on mobile products, plans, and services to enhance user experience.
- Assisted in inventory management, ensuring product availability and accurate stock levels.
- Collaborated with team members to streamline processes and improve operational efficiency.
- Led training sessions on new technologies, enhancing team knowledge and performance.
- Analyzed sales data to identify trends, informing strategic decisions for product promotions.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
- Increased customer satisfaction by providing expert advice on mobile devices and plans.
Assembly Line Worker
Miceli Drapery Co
10.2021 - 11.2022
- Assembled drapery products using hand tools and machinery, ensuring quality standards met.
- Operated sewing machines to stitch fabric components with precision and efficiency.
- Inspected finished products for defects, maintaining high quality control standards.
- Collaborated with team members to optimize assembly line processes and improve workflow efficiency.
- Sewing
- Packaging
- Monitored inventory levels of materials and supplies, coordinating restocking efforts as needed.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
Production Worker
BTS5 Inc
01.2023 - 07.2024
- Operated machinery to assemble products efficiently and maintain quality standards.
- Conducted regular inspections to identify defects and ensure compliance with safety protocols.
- Collaborated with team members to streamline production processes and enhance workflow efficiency.
- Assisted in training new employees on equipment operation and safety procedures.
- Shipping
- Packaging
- Quality Control
Packaging Associate
Grande Cheese Company
02.2024 - 11.2025
- Operated packaging machinery to ensure efficient product flow and adherence to safety standards.
- Conducted quality inspections to maintain product integrity and compliance with company specifications.
- Collaborated with team members to streamline packaging processes and reduce downtime.
- Trained new associates on equipment operation, safety protocols, and quality control procedures.
- Packed, weighed and shipped items per customer specifications.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Enhanced overall package presentation with meticulous attention to detail in assembly, labeling, and arrangement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Loaded merchandise into specific packages most suited for product dimensions.
- Operated manual pallet jacks and forklifts to move and store materials.
Inspector in Quality Assurance and Quality Control
PCI
06.2024 - 08.2024
- SEASONAL Position
- Maintained cleanliness and organization of work areas to promote safety compliance.
- Assisted in conducting regular stock audits to verify inventory levels.
- Followed safety protocols while handling hazardous materials and equipment.
- Utilized warehouse management systems for tracking shipments and inventory updates.
- Collaborated with production teams to address quality issues and implement corrective actions.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
Education
High School Diploma -
Hyde Park Academy
Chicago, IL06-2015
Bachelor of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO07-2023
Skills
- Warehouse safety
- Labeling accuracy
- Shipping and receiving
- Product packing
- Assembly line experience
- Order fulfillment
- Materials transport
- Supply restocking
- Deadline oriented
- Machine operation
- Safety and compliance
- Standardized packing
- Label verification
- Critical thinking
- Hand packing
- Product packaging
- Packaging techniques
- Load planning
- Product inspection
- Materials transportation
- Shipping procedures
- Container building
- Team collaboration
- Attention to detail
- Work well under pressure
- Materials handling
- Tagging and labeling
- Clear communication
- Equipment inspection
- Problem-solving
- Shipment preparation
- Safety protocols
- Quality control
- Reading comprehension
- Sorting and staging
- Product Inspections
- Product weighing and measuring
- Decision-making
- Defective materials processing
- Packing optimization
Timeline
Inspector in Quality Assurance and Quality Control
PCI
06.2024 - 08.2024
Packaging Associate
Grande Cheese Company
02.2024 - 11.2025
Production Worker
BTS5 Inc
01.2023 - 07.2024
Assembly Line Worker
Miceli Drapery Co
10.2021 - 11.2022
Mobile Expert
T-Mobile
09.2019 - 10.2021
Shift Leader
Dunkin' Donuts
03.2015 - 01.2018
High School Diploma -
Hyde Park Academy
Bachelor of Science - Criminal Justice
Colorado Technical University