Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

KIM GRANT

Blackwood,NJ

Summary

Senior Database Manager with 10+ years of Data Informatics experience within nonprofit/profit healthcare industries. Expertise in Electronic Healthcare Record system: installation, configuration, implementation, design, optimization, reporting and training. While working in the field of Database Management and Reporting, I provide training for employees on a continuous basis, develop training documentation that focus on department workflow processes for accurate data outcomes. Professional experience includes coordinating, strategic planning and supporting daily operations. Maintain data quality to support initiatives to meet marketing support-based activities, in a deadline driven environment. Strong understanding of Software Development Life Cycle (SDLC). Expert in developing and maintaining accurate business processes to reduce redundancy to meet organizational objectives. Technically skilled in the following; Microsoft Word, Outlook, Excel, Access, PowerPoint, Project, & Visio, Conceptual, Logical, & Physical Modeling, Windows & Mac OS; QualCare, CMHC, Data Warehouse design, Oracle, Microsoft SQL, My SQL, BridgeIT report writer, eBO report writer, Visual Basics, Macros, Crystal Reports. ETL, CRM, SAP, ERP, eClinicalWorks, Epic and myEvolv. Informatics professional with robust experience in data management, system integration, and health information systems. Strong focus on team collaboration and delivering impactful results. Skilled in data analysis, electronic health records, and process optimization. Reliable and adaptable, with proactive approach to challenges.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Senior Data Informatics Specialist

Newark Community Health Center (NCHC)
01.2017 - Current
  • Company Overview: Newark Community Health Center (NCHC) is an organization that provides Clinical Services: Internal Medicine, Behavioral Health, OB/GYN, Dental, Women’s Health, Specialist and Pediatrics
  • There are 6 Clinical sites that fall under this umbrella serving 52,000 patients annually
  • NCHC is contracted with the State of New Jersey as a Federally Qualified Health Center that is rewarded for meeting clinical thresholds
  • Supervise (1) Database Administrator and (1) Health Population Professional.
  • Data Informatics provides data and EHR support to the Executives and Clinical staff to make strategic business and clinical decisions by providing quality care while meeting clinical thresholds
  • Spearheaded cross-functional projects aimed at streamlining operations through better use of technology resources within the organization.
  • Data Informatics support all six sites with all data needs providing: Daily productivity, create/manage progress note templates, creating additional structured data elements, cleaning data, create/manage weekly, monthly, quarterly, annual reports and adhoc reports
  • Created comprehensive documentation for all implemented systems, facilitating easy reference for future troubleshooting or modifications.
  • Provided training and support to staff on new software applications, ensuring optimal utilization of technology resources.
  • Developed user-friendly data visualization tools for easier access and interpretation of complex information.
  • Integrated disparate databases into a unified platform by conducting robust data migration efforts.
  • Evaluated emerging technologies for potential integration into existing informatics systems, staying ahead of industry advancements.
  • Enhanced patient care by developing and implementing electronic health record systems.
  • Collaborated with interdisciplinary teams to develop healthcare informatics strategies, improving overall efficiency and effectiveness.
  • Conducted in-depth data analyses to identify trends and patterns,
  • Increased collaboration between departments through the creation of centralized data repositories accessible to all stakeholders.
  • Streamlined data management processes by implementing efficient workflows and database systems.
  • Optimized data accuracy for improved decision-making with thorough quality control measures.
  • Promoted a culture of continuous improvement by fostering open communication channels between informatics specialists and other team members, enabling the efficient resolution of challenges.
  • Contributed to the development of policies and procedures related to information management within the organization.
  • Served as liaison between end-users and health IT team.
  • Run quality metrics reports to maintain high standards of virtual care.
  • Researched and validated clinical data.
  • Assisting the clinical staff in developing workflow processes and aligning reports to capture data output
  • Provide statistical analysis for data outcomes
  • Manage all data collection to improve healthcare management outcomes
  • Maintain and build relationships with Executives, Clinical Providers, Finance and Billing departments to provide a window to measure the performance of the organization
  • Ensure that NCHC meet all compliance goals with State and Federal contracts by developing reports to measure threshold requirements
  • Process Quarterly Financial reports that yield $2.5 million per quarter

Senior Database Manager

Youth Consultation Service Inc.
09.2012 - 07.2016
  • Company Overview: Youth Consulting Service-YCS is a nonprofit organization that provides Education, Mental Health and Behavioral Health Services for New Jersey families who have children with special needs
  • MyEvolv Software as a Service needed to be installed, configured, troubleshot, and continuously maintained to accurately manage Clients’ Electronic Healthcare Records
  • The system managed cases for over 4,000 clients within 12 months
  • Functioned as a key member of the Leadership Team consisting of representatives from each agency department required to complete Netsmart’ s myEvolv EHR system training program
  • Utilized myEvolv as a Enterprise Resource Management (ERM) that integrated all business process, System Applications Products (SAP) that included: clinical, medical, financials and logistics
  • Responsible for managing the global Behavioral Health Services database supporting over seventy-five programs throughout Northern, Central, and Southern New Jersey
  • Provided metrics (demographics, average length of stay, diagnoses, client caseloads, admissions, discharges and clients served) for YCS management to make strategic business decisions, maintained current programs, and acquired new business opportunities
  • Developed Microsoft Access database to produce metrics ensuring compliance with New Jersey State regulations
  • Collaborated with leadership team weekly via video conferencing during all implementation phases
  • Provided training for the Leadership Team on myEvolv customization during the implementation
  • Configured code tables, constraints, workgroups, workflows, and security for the myEvolv system
  • Created and configured forms, reports, and wrote XML code for web functionality
  • Completed configuration of code tables, constraints, workgroups, workflows, security, and dashboard statistics
  • Maintained compliance with Medicaid regulations using the system to automate financial statements
  • Developed training manuals for each user for reference
  • Issued trouble tickets to IT department to perform troubleshooting for problem resolution
  • Worked with the Leadership Team to provide training for over 1,500 users, after the first phase was completed
  • Provided ongoing training to manage employee turnover changes
  • Developed reports measuring quality and performance to assist the team with defining new metrics
  • Youth Consulting Service-YCS is a nonprofit organization that provides Education, Mental Health and Behavioral Health Services for New Jersey families who have children with special needs

Business Manager

Saint Michael’s Medical Center
06.2002 - 03.2012
  • Managed high-level administrative support team (including Inpatient Detox and Intensive Outpatient Services) for Behavioral Health Department
  • Managed all clerical staff and drivers to provide administrative support in several different capacities and created new strategies to provide efficiency
  • Developed global database system utilizing Microsoft Access to house all data (patient demographics, length of stay, discharges/types and billing information, etc.), provided outcome data, and continued to meet mandates of funding contracts
  • Monitored and developed annual $1.5 million budget each fiscal year for Behavioral Health Services Division
  • Established organizational infrastructure to create opportunity for direct admissions
  • Automated manual process to reduce turnaround time of clinical progress notes
  • Conducted staff meetings to strategically steer team in a motivated direction to achieve high productivity
  • Provided annual training for all administrative staff for Microsoft Access & Excel to improve administrative efficiency
  • Managed process of invoicing, payroll and billing
  • Oversaw all administrative and project support efforts
  • Created high-level presentations for all executive-level meetings
  • Managed all department operations: supplies, environmental, housekeeping and MIS requests
  • Coordinated financial/business activities with outside contractors
  • Managed petty cash ($500.00)
  • Developed marketing strategies and brochures
  • Managed license renewal process for all grant contracts and professional staff
  • Reduced time required to prepare all month-end reports by effectively initiating electronic reporting procedures

Database Administrator

Pershing
01.2001 - 06.2002
  • Developed and monitored databases to support brokerage industry
  • Provided project support by focusing on database structure and maintenance of production jobs that ran to support programs
  • Provided 24-hour support to database systems in an on-call/ standby production environment
  • Provided support with BMC software, Job Control Language (JCL) and Structured Query Language (SQL)
  • Wrote program codes to develop and maintain programs

Administrative Supervisor, Human Resources Department

Pershing
12.1998 - 01.2001
  • Directed administrative team of ten to support IT staff of 200 employees
  • Developed and managed database utilizing Microsoft Access (which housed Human Resources data) for Florham Park site
  • Developed employee database to support Human Resources needs to process all raises, appraisals and payroll functions
  • Developed procedures to govern administrative assignments distributed amongst administrative team
  • Created presentations for employee orientation on a weekly basis
  • Provided administrative support to three directors and 6 vice presidents
  • Organized company picnics with outside vendors with a budget of $30,000.00 for 200 employees
  • Oversaw all company holiday events and organized employee health events
  • Scheduled meetings and travel arrangements for the management staff

Education

Bachelor of Science - Information Systems with a minor in Database Management

Strayer University
Piscataway, NJ

Skills

  • Microsoft Word
  • Outlook
  • Excel
  • Access
  • PowerPoint
  • Project
  • Visio
  • Conceptual Modeling
  • Logical Modeling
  • Physical Modeling
  • Windows
  • Mac OS
  • QualCare
  • CMHC
  • Data Warehouse design
  • Oracle
  • Microsoft SQL
  • My SQL
  • BridgeIT Report writer
  • EBO Reports
  • Visual Basics
  • Macros
  • Crystal Reports
  • ETL
  • CRM
  • SAP
  • ERP
  • EClinicalWorks
  • Epic
  • MyEvolv
  • Customer Support
  • Database Design
  • Big Data Processing
  • Data Warehousing
  • Business Intelligence
  • Healthcare Informatics
  • Quality Improvement
  • Teamwork and Collaboration
  • Problem-Solving
  • Clinical process knowledge
  • Organizational Skills
  • Team Leadership
  • HIPAA Compliance
  • Decision-Making
  • SQL Programming
  • Data Analysis
  • Workflow Processes

Accomplishments

    Supervise a Data Informatics Team of (2) members that focus in the areas of Health Population (Pivot tables/Graphs) and Database coding using Microsoft Sequence Language.

  • Achieved data threshold outcomes by extracting and aggregating data with accuracy and efficiency to produce data pivot tables, data visualizations for monthly and annual meetings.

Certification

Cittone Institute of Business, Edison, NJ, Certified Word Processing Specialist

Timeline

Senior Data Informatics Specialist

Newark Community Health Center (NCHC)
01.2017 - Current

Senior Database Manager

Youth Consultation Service Inc.
09.2012 - 07.2016

Business Manager

Saint Michael’s Medical Center
06.2002 - 03.2012

Database Administrator

Pershing
01.2001 - 06.2002

Administrative Supervisor, Human Resources Department

Pershing
12.1998 - 01.2001

Bachelor of Science - Information Systems with a minor in Database Management

Strayer University

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