Kim Groff
San Antonio,TX
Summary
Attentive supervisor with years of experience guiding top-quality talent. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy.
Organized Gas Station Attendant with a commitment to a clean and presentable workplace and offering top-of-the-line customer service. Successful at pumping gas for customers and assisting in purchased. Punctual and reliable worker with a talent for multitasking.
Overview
6
6
years of professional experience
Work History
Assistant Manager/Gas Station Attendant
Chevron
04.2016 - 04.2020
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Delegated daily tasks to team members to optimize team productivity.
Dental Assistant/ Office Manager
San Antonio, TX
05.2020 - 08.2022
- Prepared patient x-rays and images for dentist review.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Education
Associate of Science - Dental Hygiene
San Antonio Community College
San Antonio, TX05.1982
Skills
- Cash handling expertise
- Retail operations management
- Customer rapport
- Inventory management
- Age verification
- POS systems
- Change giving
- Stocking shelves
- Payment processing
Timeline
Dental Assistant/ Office Manager
05.2020 - 08.2022
Assistant Manager/Gas Station Attendant
Chevron
04.2016 - 04.2020
Associate of Science - Dental Hygiene
San Antonio Community College
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