Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
33
33
years of professional experience
Work History
Executive Director
Community Retirement home
02.2020 - Current
Oversee daily operations of the facility
Recruit, hire, and train employees on operations and performance expectations
Responsible for census growth thru community education, and marketing.
Cultivate relationships with board members, donors, sponsors, partners, and community leaders.
Developed marketing strategies to promote the organization's mission throughout the community.
Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
Oversee residents care and assure their needs are being met
Communicate regularly with residents and family members regarding patient care needs.
Provide emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
Coordinate medical services between primary care providers, specialists, hospitals and outpatient clinics.
Account Executive
RICELAND HOME CARE AND HOSPICE
04.2019 - 02.2020
Established and developed new business accounts as well as maintain established relationships
Developed and implemented strategic sales and marketing plan
Physician recruitment
Educated the medical community regarding type of patients appropriate for home care and hospice
Identified potential new patients for the home care and hospice program
Assessed patients to determine if they are appropriate and meet admission criteria
Met with patients and family members and or care givers to educate, discuss, and implement necessary level of care.
Account Executive
Texas Home Health Hospice
11.2018 - 03.2019
Established and developed new business accounts
Maintained established relationships
Developed and implemented strategic sales and marketing plan
Physician recruitment
Educated the medical community regarding type of patients appropriate for home care and hospice
Identified potential new patients for the home care and hospice program
Assessed patients to determine if they are appropriate and meet admission criteria
Met with patients and family members and or care givers to educate, discuss, and implement necessary level of care.
Account Executive
Pulse home health
06.2018 - 10.2018
Establishing and developing new business accounts
Outside cold calling as well as maintaining established relationships
Developing and implementing a sales and marketing plan
Physician recruitment
Educate the medical community regarding type of patients appropriate for home care
Identify and assess potential new patients for the home care program
Meet with patients and family members and or care givers to educate, discuss, and implement necessary level of care.
Community Education Liaison
Heart to Heart Hospice
11.2016 - 06.2018
Responsible for identifying and targeting referral sources for business development and growth
Responsible for identifying, targeting, and developing new opportunities for recruitment of Medical Directors and other physicians to the team
Presenting CEUs and educational in services to the healthcare community to provide education and promote growth of the company
Assess and determine if patient qualifies for hospice services
Help determine necessary disciplines to oversee patient care
Meet with patients and family members and or care givers to educate, discuss, and implement necessary level of care
Director of Operations
Cima Hospice
02.2016 - 11.2016
Hospice start up and development
Responsible for the overall development, organization, management, operation and growth of a new hospice start up
Supervision of nursing staff and support staff
Recruitment and maintenance of physician
Screen, identify, and approve potential patients for admission
Provided oversight of all departments to ensure compliance with established policies and procedures.
Developed and implemented strategic plans to ensure organizational growth and development.
Regional Sales Manager/Director Of Business Development
Altus Home Health & Hospice
03.2011 - 12.2015
Identify, prioritize and assign key accounts to Community Education Coordinators
Responsible for the overall development, organization, management, operation and coordination of strategic marketing plan
Utilize superior customer service to maintain existing relationships and establish new business relationships
Manage and oversee the daily operations of the marketing staff
Responsible for physician investment opportunities for the new inpatient hospice unit
Assist in writing and implementing corporate policies and procedures
Oversee physician recruitment.
Account Executive
Texas Home Health Hospice
03.2008 - 03.2011
Establishing and developing new business accounts
Outside cold calling as well as maintaining established relationships
Developing and implementing a sales and marketing plan
Physician recruitment.
Account Executive
Amedisys Home Health
Oklahoma City, OK
01.2007 - 02.2008
Establishing and developing new business accounts
Outside cold calling as well as maintaining established relationships
Developing and implementing a sales and marketing plan
Physician recruitment
Assisted with home health admissions
Community health screenings.
Marketing Director
Edmond Community Hospital
Edmond, OK
03.2005 - 12.2006
Oversee marketing for LTAC and SNF
Supervise clinical liaisons and admissions department
Gather and analyze monthly and quarterly market statistics
Create and implement strategic marketing plan for the team
Recruit and maintain medical directors and physicians.
Marketing Director
Lafayette Community Specialty Hospital
03.2004 - 02.2005
Oversee marketing for LTAC and SNF
Supervise clinical liaisons and admissions department
Gather and analyze monthly and quarterly market statistics
Create and implement strategic marketing plan for the team
Recruit and maintain medical directors and physicians.
Marketing Director
Cornerstone Hospital
Sulphur, LA
03.2001 - 03.2004
Oversee marketing for LTAC and SNF
Supervise clinical liaisons and admissions department
Gather and analyze monthly and quarterly market statistics
Create and implement strategic marketing plan for the team
Recruit and maintain medical directors and physicians.
Community Education Liaison
Cornerstone Hospital
Sulphur, LA
09.2000 - 03.2001
Establishing and developing new business accounts
Outside cold calling as well as maintaining established relationships
Assess and present patients for approval for admission
Work one on one with patients and their family during referral to admission process
Community education.
Director of Nursing
Guardian House
Lake Charles, LA
03.1999 - 09.2000
Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
Collaborated with physicians and other healthcare providers to coordinate patient care plans.
Implemented and directed clinical services and operations to deliver competent, quality care.
Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
Assistant Director of Nursing
Rosewood Nursing Home
Lake Charles, LA
02.1998 - 03.1999
Supervision of CNAs and nurses
Responsible for CNA scheduling
Recruitment and hiring of CNAs
Review and assure that all patient records are accurate
Delivers adequate training to CNAs and nursing
Meeting with families
Monitoring infection control
Monitoring patient labs.
RN Case Manager
Riley Home Health
Meridian, MS
11.1991 - 10.1997
Making fields visits to assigned patients
Responsible for admissions, discharges and recerts
Oversight of CNAs
Review and update patient records
Communicating patient status changes to MD when needed
Education and instruction for patients and families
NICU Nurse
Rush Hospital
Meridian, MS
05.1991 - 11.1991
Attending high risk deliveries
Shift charge nurse
Assess, plan, implement, and evaluate effectiveness of treatments
Communicating patient status changes to MD and carrying out prescribed plan of care
Caring for premature and critically ill newborns including management of ventilators.
Education
Associate Degree in Nursing -
Meridian Community College
05.1991
High School Diploma -
Quitman High School
05.1989
Skills
Management & Leadership
Experienced team leader
Ability to initiate and manage cross-functional teams
Critical thinking, decision making, and problem solving skills
Work with team members to increase individual performance and set realistic improvement goal
Assess potential patients for the appropriate level of care
Communicate patient needs post assessment to healthcare team
Excellent communication skills
Active listener-willing to listen and learn
Great at interpersonal communication-effective coordinator
Possess skills, and knowledge to speak to a large group or individuals as well as provide education to the healthcare community
References
References available upon request
Timeline
Executive Director
Community Retirement home
02.2020 - Current
Account Executive
RICELAND HOME CARE AND HOSPICE
04.2019 - 02.2020
Account Executive
Texas Home Health Hospice
11.2018 - 03.2019
Account Executive
Pulse home health
06.2018 - 10.2018
Community Education Liaison
Heart to Heart Hospice
11.2016 - 06.2018
Director of Operations
Cima Hospice
02.2016 - 11.2016
Regional Sales Manager/Director Of Business Development
Admissions Director and Social worker at Tel Hai Retirement community- Personal care homeAdmissions Director and Social worker at Tel Hai Retirement community- Personal care home