Summary
Overview
Work History
Education
Skills
Timeline
Teacher
Kimberly Gutierrez

Kimberly Gutierrez

Sales Rep
Woodbury,MN

Summary

Highly experienced sales rep who builds loyalty and long term relationships with customers, while consistently reaching sales targets. Caring about customers and delivering exceptional customer service is what lead to success.

Seeking a full-time sales position with a company who values the customer experience and helps sales reps win and increase revenue.

Overview

24
24
years of professional experience

Work History

Inside Sales Representative

3M
01.2020 - Current
  • Top 5% Revenue Performer and closed 85% of pipeline. YOY exceeded KPI, sales metric and revenue goals.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
  • Successful at mining for pain points and opportunities by using open ended questions with customers. TEDI
  • Monitored calls of other team members to help create content and training to improves teams' sales acumen and performance.
  • Analyzed POS data and helped stores maximize ROI.
  • Used CRM software (Salesforce and Salesloft) to maintain detailed contact logs and account records

Wellness Advocate

Doterra Essential Oils
02.2014 - 01.2020

doTerra is a multi-level marketing company focused on health and wellness through use of essential oils

  • Provide product and application knowledge through group training, one on one live, and via web meeting
  • Create marketing content to inform of specials and seasonal uses, and distribute via text, e-mail and Social Media posts
  • Mentor new builders in three states on how to teach, recruit and support their teams
  • Manage sales transactions.

Office Manager

Round Rock Chiropractic
01.2009 - 10.2009
  • Responsible for all patient-facing engagements for doctor and two massage therapist chiropractic clinic
  • Scheduled all patient appointments (50-60 weekly)
  • Reminded patients of their appointments and followed-up with patients who missed appointments to reschedule
  • Filed insurance claims and managed billing
  • Contacted insurance companies to expedite claims processing.

Mortgage Protection Specialist

National Agents Alliance
06.2006 - 12.2008
  • Life Insurance and Annuity sales in TX, OK, CO, MO, NC
  • Scheduled 12-15 personal consultations weekly and recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques
  • Provide customer service and support to all existing clients
  • Recruit, interview and train new agents
  • Maintain confidential client records
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling
  • Finalized sales and collected necessary deposits
  • Conducted annual reviews of existing policies to update information
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas

Field Service Representative

United Group Association
08.2005 - 06.2006
  • Life and Health insurance sales in TX

Director of Programs

Reading Is Fundamental of
05.1999 - 08.2005

Reading Is Fundamental of Austin is the local chapter of a national childhood literacy program, serving low income schools and communities with free books and programs for families

  • Hired, trained and supervised program staff.
  • Developed curriculum and activities for all programs
  • Implemented RIF Family fun nights which provided an evening for parents and children to learn together in a fun setting
  • Continued RIF book clubs, by partnering with Family Support Specialists at schools to teach pre- school and Kindergarten parents the benefits of reading to their children
  • Served as liaison between RIF and partner agencies
  • Trained partner staff annually to deliver the RIF program
  • Analyzed and reported client data from Access database to partner agencies, board of directors and donors
  • Scheduled 70 programs to receive 3 book distributions each year
  • As Volunteer Coordinator, recruited >500 volunteers annually to support 38 school programs

Education

B.A. - Spanish and LatinAmerican Studies

Central College
1998

Skills

  • Project Management and Supervision
  • Consultative Selling
  • Learning Mindset
  • Persuasive negotiator
  • Territory Management and Appointment Setting
  • Customer Relationship Management (Salesloft and Salesforce)
  • SalesBuzz Process
  • Customer Focused Selling
  • Superior organizational skills
  • Relationship building
  • B2B Sales

Timeline

Inside Sales Representative

3M
01.2020 - Current

Wellness Advocate

Doterra Essential Oils
02.2014 - 01.2020

Office Manager

Round Rock Chiropractic
01.2009 - 10.2009

Mortgage Protection Specialist

National Agents Alliance
06.2006 - 12.2008

Field Service Representative

United Group Association
08.2005 - 06.2006

Director of Programs

Reading Is Fundamental of
05.1999 - 08.2005

B.A. - Spanish and LatinAmerican Studies

Central College
Kimberly GutierrezSales Rep