Kim Hagen
MARSHALLTOWN,IA
Summary
Licensed Independent Social Worker with over 15 years of experience in community mental health care. Excellent reputation for having strong clinical skills and helping clients achieve their desired outcomes.
Overview
34
34
years of professional experience
Work History
Clinical Director
Center Associates
MARSHALLTOWN, United States
05.2017 - Current
- Responsible for overseeing and developing the therapy department including hiring, supervision, and evaluation of clinical staff, interns, and practicum students under the management of the Executive Director
- Ensure staff members receive timely and appropriate training and development
- Provide initial and ongoing training on navigating the agency’s Electronic Health Record
- Provide clinical and personnel supervision to all therapists in accordance with agency and licensure standards
- Complete annual Performance Evaluations with therapy staff
- Develop, plan, and implement strategies for program continuation and growth
- Ensure clinical benchmarks for quality care and productivity are being met
- Contribute to the development of Center Associates’ strategic goals and objectives as well as the overall management of the organization
- Represent Center Associates in collaboration with other agencies as necessary
- Supervise management of all financial grants
- Oversee the agency's school-based therapy contracts with three districts
Integrated Health Home Director
Center Associates
MARSHALLTOWN, IA
01.2017 - Current
- Responsible for management of the Integrated Health Home program including hiring, supervision, and evaluation of Integrated Health Home staff and interns
- Manage the department budget to include salaries and costs to the agency
- Ensure ongoing implementation of Quality Improvement initiatives
- Supervise all department staff
- Assign and monitor caseloads
- Complete annual Performance Evaluations with all department staff
- Communicate with the Managed Care Organizations and the Department of Human Services to ensure the state's policies and procedures are being followed
Mental Health Therapist
Center Associates
MARSHALLTOWN, IA
06.2006 - Current
- Provide individual, couple, and family outpatient psychotherapy
Quality Improvement Chairperson
Center Associates
MARSHALLTOWN, United States
10.2008 - 05.2017
- Ensured the agency is providing quality services to consumers while adhering to the standards of accreditation
- Created, managed, and revised all agency operational and personnel policies
Education
Master of Social Work degree - Family Centered Practice
The University of Iowa
05.2006
Bachelor of Arts - Social Work degree
The University of Iowa
05.2004
Skills
- Outpatient and Emergency Therapy
- Program Planning and Evaluations
- Care Standards Development
- Oral and Written Communication
- Staff Assessment
- Compliance Monitoring
- Accreditation Process Implementation
- Procedures Development
- Interdisciplinary Collaboration
- Coordination of Professional Development
- Decision Making
- Critical Thinking
Timeline
Clinical Director
Center Associates
05.2017 - Current
Integrated Health Home Director
Center Associates
01.2017 - Current
Quality Improvement Chairperson
Center Associates
10.2008 - 05.2017
Mental Health Therapist
Center Associates
06.2006 - Current
Master of Social Work degree - Family Centered Practice
The University of Iowa
Bachelor of Arts - Social Work degree
The University of Iowa