Kim Hamilton
North Las Vegas,NV
Summary
Dynamic Medical Office Clerk with proven expertise at Anthony & Associates, Inc. in enhancing patient access and streamlining operations. Skilled in insurance authorizations and effective communication, I successfully reduced patient wait times and improved claim processing efficiency, ensuring compliance and fostering a positive healthcare experience.
Medical professional with strong background in medical office management and patient care coordination. Known for reliability, adaptability, and effective teamwork to ensure smooth office operations. Versatile in handling administrative tasks, patient interactions, and using medical software.
Overview
21
21
years of professional experience
Work History
Medical Office Clerk
Anthony & Associates, Inc.
12.2018 - 06.2025
- Assisted in scheduling appointments, ensuring efficient use of resources and timely patient access.
- Managed incoming calls and inquiries, providing accurate information to patients and healthcare providers.
- Prepared documents for patient visits, ensuring all necessary forms were completed accurately.
- Ensured compliance with HIPAA regulations by meticulously handling confidential patient information with discretion and professionalism.
- Managed incoming calls professionally, directing inquiries to appropriate personnel while minimizing interruptions to office productivity.
- Reduced wait times for patients with efficient check-in and check-out procedures, ensuring a positive experience.
- Performed general clerical tasks such as photocopying, faxing, and data entry with high accuracy ensuring efficient office operations.
- Coordinated with medical staff to facilitate smooth office operations and enhance patient experience.
- Expedited urgent requests from physicians for lab results or prescriptions refills, improving response times for critical situations.
Medical Billing Specialist
Bridge Counseling Associates
09.2004 - 10.2018
- Processed and submitted insurance claims, ensuring compliance with regulations and payer requirements.
- Collaborated with healthcare providers to obtain necessary documentation for claim submissions.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Collected payments and applied to patient accounts.
- Obtained authorization from insurance companies for patient treatment
- Submit providers' credentialing application to insurance companies and assuring licenses are updated
Education
Vocational School Certificate - Medical Billing & Coding
Monrovia, CAVocational School Certificate - Medical Computer Specialist
North-West College
Pasadena, CAAssociate of Science - Computer Information Systems
Pasadena City College
Pasadena, CASkills
- Clinical and administrative support
- Multi-line telephone management
- Appointment scheduling
- Front desk management
- Insurance authorizations
- Claims processing
- Professional telephone etiquette
- Effective communication
Timeline
Medical Office Clerk
Anthony & Associates, Inc.
12.2018 - 06.2025
Medical Billing Specialist
Bridge Counseling Associates
09.2004 - 10.2018
Vocational School Certificate - Medical Billing & Coding
Vocational School Certificate - Medical Computer Specialist
North-West College
Associate of Science - Computer Information Systems
Pasadena City College
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