Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Kim Hampton

Charlotte,United States

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Overview

18
18
years of professional experience

Work History

Manager

Pinterest Airport Services
Charlotte, NC
2022.10 - Current
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.

Manager, TTeam Leader

Walmart
Charlotte, NC
10.2004 - 10.2022
  • Maintained team flexibility and embraced change to adapt within dynamic markets.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Assisted with new hire processing and existing training programs.

Education

West Philadelphia High School
Philadelphia, PA

Skills

Continuous improvements

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Manager

Pinterest Airport Services
2022.10 - Current

Manager, TTeam Leader

Walmart
10.2004 - 10.2022

West Philadelphia High School
Kim Hampton