Kim Harmon
Poteau,United States
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
14
14
years of professional experience
Work History
Manager of Operations
Poteau Nutrition Center
Poteau, OK
02.2011 - Current
- Ensure compliance with applicable laws and regulations related to operations.
- Manage day-to-day operations while ensuring high levels of customer satisfaction are met at all times.
- Investigate customer complaints related to product and service quality or delivery issues.
- Oversee daily operations, ensuring efficiency and effectiveness across all departments. This includes kitchen, dining room, pick-up & delivery.
- Oversee staff training and development programs, equipping employees with necessary skills and knowledge.
- Manage inventory levels, optimizing stock to meet demand without overstocking or shortages.
Education
High School Diploma -
Putnam City High School
Oklahoma City, OK05-1981
Skills
- Feb 2011 - Dishwasher : Performed all duties pertaining to cleaning & sanitizing all dishes & equipment as well as general janitorial duties
- Nov 2015- Head Cook : In charge of all meal preparation, inventory replenishment & control, food safety & quality control
- May 2017 - Manager : Manage kitchen staff, do weekly inventory & ordering, handle all customer relations, keep daily logs & do monthly spreadsheets
Timeline
Manager of Operations
Poteau Nutrition Center
02.2011 - Current
High School Diploma -
Putnam City High School
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