Accomplished HR professional with a proven track record at Pratt Intermodal Chassis, enhancing employer branding and employee engagement through innovative onboarding programs and effective recruitment strategies. Skilled in HR analytics and conflict resolution, consistently exceeding performance objectives. Expert in fostering diversity and inclusion, demonstrating adaptability and strong relationship-building capabilities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sr. Human Resources Recruiter/Generalist
Pratt Intermodal Chassis (PIC)
04.2022 - Current
Enhanced candidate experience with timely communication, transparent updates, and thorough feedback during the recruitment process.
Designed new onboarding programs aimed at increasing new hire engagement and productivity during their first few months at the company.
Collaborated with HR director to develop and integrate workforce planning, analysis and solutions.
Advocated for staff members, helping to identify and resolve conflicts.
Created and delivered HR training sessions to staff, managers and executives.
Administered employee benefits programs and assisted with open enrollment.
Managed multiple priorities successfully, meeting tight deadlines without sacrificing quality of work.
Delivered high-quality work consistently, exceeding performance objectives regularly.
Improved employer branding efforts through collaboration with marketing on social media campaigns highlighting company culture and values.
Managed full-cycle recruiting process including job posting optimization, resume screening, phone interviews, candidate assessments, reference checks, offer negotiation and onboarding coordination.
Organized career fairs and open house events to attract top talent from various industries into the organization''s talent pool.
Developed strategic partnerships with professional organizations and educational institutions to increase company visibility and access to potential candidates.
Implemented employee referral program that boosted applicant pool quality and expedited time-to-fill for critical roles.
Sr. Human Resource Generalist
XPO Logistics
12.2020 - 04.2022
Assisted in payroll processing, ensuring accurate compensation for all staff members on time each pay period.
Facilitated annual performance reviews that offered constructive feedback, setting goals for professional growth and development among staff members.
Conducted thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality.
Maintained up-to-date knowledge of labor laws and regulations to ensure company-wide compliance with industry standards.
Mediated employee disputes to find mutually beneficial resolutions while maintaining positive relationships between parties involved.
Served as a liaison between employees and management teams, addressing concerns, answering questions, and providing guidance on policies/procedures when needed.
Actively participated in the recruitment process by screening resumes, conducting interviews, and evaluating candidates for various positions within the company.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Administered employee benefits programs and assisted with open enrollment.
Created and delivered HR training sessions to staff, managers and executives.
Advocated for staff members, helping to identify and resolve conflicts.
Sr. Human Resources Generalist
CTDI
05.2019 - 12.2020
Assisted in payroll processing, ensuring accurate compensation for all staff members on time each pay period.
Facilitated annual performance reviews that offered constructive feedback, setting goals for professional growth and development among staff members.
Conducted thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality.
Mediated employee disputes to find mutually beneficial resolutions while maintaining positive relationships between parties involved.
Streamlined HR processes for efficiency, simplifying paperwork procedures and enhancing the overall employee experience.
Served as a liaison between employees and management teams, addressing concerns, answering questions, and providing guidance on policies/procedures when needed.
Human Resources Manager
Pratt Industries, Inc.
01.2014 - 12.2018
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
Processed employee claims involving performance issues and harassment.
Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
Director of Human Resources
Kinexus (Michigan Works)
04.2007 - 01.2014
Managed the onboarding process, providing new hires with necessary tools for success from day one.
Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
Maintained "open door" policy to encourage employee communications and resolution of issues.
Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
Mitigated risk exposure through diligent workplace safety practices and proactive policy enforcement.
Coordinated professional development programs that resulted in enhanced employee skills, boosting internal promotions.
Oversaw benefits administration, ensuring compliance and cost-effectiveness of offerings.
Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Educated employees on company policy and kept employee handbook current.
Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
Education
Some College (No Degree) - Human Resource Management
Eastern Michigan University
Ypsilanti, MI
Skills
HR policies and procedures
HR analytics
Employee Relations
Talent Acquisition
Benefits Administration
Compensation analysis
Recruitment and retention strategies
Teamwork and Collaboration
Effective Communication
Certification
SHRM Certified Professional (SHRM-CP) 2010 - Current
Member - SHRM 2007 - Current
Emerging Leaders Executive Coaching Program - Ongoing
Certified Human Resources Generalist - 2012
Previous Certifications
Red Cross CPR/AED/First Aid Instructor
CPI Non-Violent Crisis Intervention Instructor
Certified DiSC Facilitator
Member - Berrien County Emergency Preparedness Committee
Timeline
Sr. Human Resources Recruiter/Generalist
Pratt Intermodal Chassis (PIC)
04.2022 - Current
Sr. Human Resource Generalist
XPO Logistics
12.2020 - 04.2022
Sr. Human Resources Generalist
CTDI
05.2019 - 12.2020
Human Resources Manager
Pratt Industries, Inc.
01.2014 - 12.2018
Director of Human Resources
Kinexus (Michigan Works)
04.2007 - 01.2014
Some College (No Degree) - Human Resource Management