Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kim Hemby

West Yellowstone,MT

Summary

Versatile and dynamic professional with a proven track record at Delaware North, showcasing exceptional multitasking and customer service skills. Elevated customer satisfaction and team productivity through innovative workflow solutions and meticulous attention to detail. Expert in safe food handling and fostering teamwork, driving significant improvements in operational efficiency.

Overview

1
1
Certification

Work History

Prep Cook

Delaware North
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Supervisor

Loveless Cafe and Motel
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Laundry Attendant

Xanterra Parks & Resorts
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.

Owner/Operator

Black’s Smokehouse
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.

Owner/housekeeper

Self-employeed
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Bartender

Hyatt Harrisburg PA
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Education

Bachelor Of Science - Communications

Middle Tennessee State University
Murfreesboro, TN
12.1993

Skills

  • Attention to detail
  • Cleaning and organization
  • Customer service
  • Safe food handling
  • Teamwork and collaboration
  • Time management
  • Efficient multitasking

Accomplishments

I am a team player but can work independently. I am task oriented and responsible. I like to do a great job and have a strong work ethic. Integrity is very important to me.

Certification

Serve safe certificate Master of Wine 2nd level. Certified Sommelier

Timeline

Prep Cook

Delaware North

Supervisor

Loveless Cafe and Motel

Laundry Attendant

Xanterra Parks & Resorts

Owner/Operator

Black’s Smokehouse

Owner/housekeeper

Self-employeed

Bartender

Hyatt Harrisburg PA

Bachelor Of Science - Communications

Middle Tennessee State University

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Kim Hemby