Office Worker
Danang Education Publishing House
DN, Viet Nam
07.2007 - 06.2024
- Performed general clerical duties such as photocopying, faxing, mailing.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Organized and scheduled meetings and appointments for management.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Maintained confidentiality of sensitive information and documents.
- Maintained a professional demeanor while interacting with internal and external customers via phone or email.
- Answered and directed phone calls to appropriate staff members.
- Answered telephones, directed calls, and took messages.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Coordinated travel arrangements and accommodations for staff members.
- Collaborated with colleagues across departments to ensure deadlines are met.
- Monitored office expenses and submitted purchase requests.
- Managed daily office operations and maintained a clean and efficient workspace.
- Conducted data entry tasks with a high level of accuracy and efficiency.