Microsoft Office
Kim Hogan
Vancouver,WA
Summary
Dynamic Office Manager enhancing productivity through streamlined operations and effective scheduling. Skilled in customer relations and financial reporting, I successfully negotiated vendor contracts and implemented policies that improved cash flow, demonstrating strong organizational skills and a commitment to excellence.
Overview
19
19
years of professional experience
Work History
Office Manager
Collins Plaza
01.2011 - Current
- Streamlined office operations to enhance productivity and reduce administrative delays.
- Coordinated communication between departments, ensuring seamless information flow and collaboration.
- Developed and maintained filing systems, improving document retrieval efficiency and accuracy.
- Managed vendor relationships, negotiating contracts to improve service quality and cost-effectiveness.
- Managed property maintenance schedules, ensuring timely completion of repairs and enhancements.
- Coordinated tenant communications, addressing concerns to foster positive relationships and retention.
- Developed comprehensive reports on property performance, informing strategic decision-making for management.
- Prepared comprehensive financial reports for property owners detailing income, expenses, and overall budget performance.
- Resolved customer inquiries and concerns through effective communication and active listening.
Accounts Receivable Manager
Sunlight Supply
03.2007 - 09.2011
- Managed invoicing processes to ensure timely billing and collections.
- Developed and implemented accounts receivable policies to enhance cash flow.
- Led cross-functional teams to resolve customer disputes and payment issues.
- Analyzed aging reports to identify collection trends and improve strategies.
- Mentored staff on best practices for credit management and collections procedures.
Skills
- Customer service
- Office management
- Organizational skills
- Payroll
- Customer relations
- Billing
- Accounts payable
- Collections expertise
- Financial records and reporting
- Payment negotiations
- Account reconciliation
- Financial reporting
Software
Quickbooks
Timeline
Office Manager
Collins Plaza
01.2011 - Current
Accounts Receivable Manager
Sunlight Supply
03.2007 - 09.2011