Dynamic Library Aide at Hudson City School District, skilled in circulation desk operations and shelving accuracy. Enhanced user experience by streamlining check-out processes and fostering a welcoming environment. Demonstrated strong reference services and collection development abilities, contributing to a positive learning atmosphere for patrons and community members.
Professional with strong background in supporting library operations, ensuring efficient organization and accessibility of materials. Adept at assisting patrons, maintaining catalogs, and utilizing library management software. Known for teamwork, adaptability, and reliability in dynamic environments. Skilled in customer service, information retrieval, and fostering welcoming atmosphere for all library users.
Work History
Housekeeper
Hudson Whaler
Maintained cleanliness and organization of guest rooms and common areas.
Assisted in laundry operations, ensuring timely turnaround of linens and towels.
Implemented effective cleaning procedures to enhance guest satisfaction ratings.
Collaborated with team members to meet high standards of hygiene and sanitation.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Disposed of trash and recyclables each day to avoid waste buildup.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Dusted picture frames and wall hangings with cloth.
Verified cleanliness and organization of storage areas and carts.
Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
Changed bed linens and collected soiled linens for cleaning.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Sorted, laundered and put away various laundry items.
Library Aide
Hudson City School District
09.2017 - Current
Assisted patrons in locating resources and materials within library collections.
Managed check-out and return processes using library management systems.
Supported organization of educational programs and events for students and community members.
Maintained cleanliness and orderliness of library spaces to enhance user experience.
Supported the creation of a positive learning environment by enforcing library rules and addressing any disruptive behavior promptly and professionally.
Improved library organization by accurately shelving books and materials according to the Dewey Decimal System.
Streamlined check-in and check-out processes for increased efficiency at the circulation desk.
Performed routine maintenance on equipment like copiers, printers or computers to minimize downtime for users.
Assisted in the development of library policies and procedures to ensure optimal service delivery and resource availability for patrons.
Promoted a welcoming atmosphere by maintaining a clean, organized, and visually appealing environment for library users.
Monitored library environments to maintain safe, hazard-free settings.
Organized library shelves, materials and equipment in clear, alphabetized order.
Assisted patrons with printing and copying according to personalized requirements.
Helped children select appropriate reading level library books.
Handled check-in and check-out process of library books and materials at circulation desk.
Placed books on proper shelves when returned to circulation.
Managed library materials for accurate record-keeping.
Patient Access Representative
Columbia Memorial Hospital
04.2018 - 08.2020
Assisted patients with scheduling appointments and managing inquiries to enhance access to healthcare services.
Verified patient insurance information to ensure accurate billing and eligibility for services provided.
Managed electronic health records system, maintaining confidentiality and compliance with HIPAA regulations.
Collaborated with clinical staff to streamline patient check-in processes, improving overall efficiency of operations.
Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Stayed calm under pressure to and successfully dealt with difficult situations.
Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Reduced patient anxiety, providing clear explanations of procedures and addressing concerns compassionately.
Greeted and assisted patients with check-in procedures.
Verified patient insurance eligibility and entered patient information into system.
Processed payments using cash and credit cards, maintaining accurate records of transactions.
Answered incoming calls, scheduled appointments and filed medical records.