Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kim Jackson

San Angelo,TX

Summary

I'm a highly motivated and talented professional supervisor, offering many years of experience. Strong dedication to training and satisfaction; hardworking team player bringing necessary experience and knowledge to tackle any operations demand.

Overview

25
25
years of professional experience

Work History

Supervisor

San Angelo State Supported Living Center
Carlsbad, TX
04.2025 - Current
    • Supervised daily operations, ensuring compliance with safety regulations and company policies.
    • Trained and mentored team members to enhance productivity and operational efficiency.
    • Provided personalized care to clients, ensuring comfort and safety in daily activities.
    • Implemented individual care plans, adapting strategies based on client needs and preferences.
    • Monitored client health metrics, reporting changes to healthcare professionals for timely interventions.
    • Assisted clients with activities of daily living, promoting independence and quality of life.
    • Assisted clients with daily living needs to maintain self-esteem and general wellness.
    • Transported individuals to events and activities, medical appointments, and shopping trips.
    • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
    • Monitored clients' overall health and well-being and noted significant changes.
    • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Intern Home Manager

San Angelo State Supported Living Center
Carlsbad, TX
09.2024 - 04.2025
  • Assisted in daily operations, ensuring smooth workflow and adherence to safety protocols.
  • Supported team members in executing project tasks, fostering collaborative work environment.
  • Engaged in training sessions to enhance knowledge of industry tools and best practices.
  • Maintained organized documentation, improving accessibility and accuracy of records.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Sorted and organized files, spreadsheets, and reports.
  • Analyzed problems and worked with teams to develop solutions.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.

Supervisor

San Angelo State Supported Living Center
Carlsbad, TX
02.2022 - 09.2024

    Supervised daily activities and provided assistance when needed;Completed entries in log books, journals and care plans to accurately report individuals progress;monitored employee performance and provide coaching and constructive guidance to address areas of concern

    • Oversaw daily operations and ensured compliance with state regulations for supported living services.
    • Coordinated interdisciplinary team meetings to assess client needs and develop personalized care plans.
    • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
    • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

FC Associate I,L1 COGS

Amazon Prime Airport Hub
Haslet, TX
10.2021 - 02.2022
    • Problem solve - Recovering and repacking damaged packaging
    • Shipping and Receiving Inbound and outbound dock associate

Home Management Supervisor

Mexia State Supported Living
Mexia, TX
12.2020 - 10.2021
  • Supervised daily operations, ensuring compliance with state regulations and policies.
  • Developed and implemented training programs for staff, enhancing team performance and service delivery.
  • Coordinated interdisciplinary team meetings to address resident needs and improve care strategies.
  • Monitored resident progress, adapting care plans to meet evolving physical and emotional requirements.
  • Developed strong client relationships through consistent communication, timely delivery of projects, and ensuring customer satisfaction.

Supervisor

San Angelo State Supported
Carlsbad, TX
02.2018 - 12.2020
  • Supervised daily activities and provided assistance when needed;Completed entries in log books, journals and care plans to accurately report individuals progress;monitored employee performance and provide coaching and constructive guidance to address areas of concern
  • Developed training materials to support staff development and improve service outcomes.
  • Trained and mentored staff on best practices in client care and support techniques.
  • Managed conflict resolution efforts, ensuring a positive atmosphere for both clients and staff.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Managed scheduling and staffing needs, optimizing shift coverage for operational efficiency.

Housekeeping

Shannon Medical
San Angelo, TX
07.2015 - 09.2018
  • Carried linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Disinfected equipment and supplies, using germicides or steam-operated sterilizers.
  • Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Emptied wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Observed precautions required to protected hotel and guest property and reported damage, theft, and found articles to supervisors.

First-Line Supervisors of Housekeeping and Janitor

Donna Bargley & Curtiss Bargley
San Angelo, TX
07.2010 - 03.2015
    • Planned and prepared employee work schedules. Coordinated activities with other departments to ensure that services are provided in an efficient and timely manner.
    • Inspected work performed to ensure that it meets specifications and established standards. Performed or assisted with cleaning duties as necessary.
    • Conferred with staff to resolve performance and personnel problems, and to discuss company policies. Supervised 13 employees.

Presser and Packing

Gandy Ink
San Angelo, TX
02.2013 - 12.2014
  • Added screen printing designs of a;; types packaged all material and would send via parcel service.

Janitor

Donna Bargley & Curtiss Bargley
San Angelo, TX
07.2009 - 07.2010
    • Serviced, cleaned, or supplied restrooms. Cleaned building floors by sweeping, mopping, scrubbing, or vacuuming. Gathered and emptied trash.
    • Followed procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
    • Mixed water and detergents or acids in containers and prepared cleaning solutions, according to specifications.

Caregiver

In Home Health
San Angelo, TX
02.2000 - 12.2008
  • Maintained records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
  • Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
  • Bathed patients. Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
  • Entertained, converse with, or read aloud to patients to keep them mentally healthy and alert.

Education

Associate's Degree - Child development

Howard College
San Angelo, TX
12.1997

Skills

  • Communication
  • Leadership
  • Staff Management
  • Priority Management
  • Conflict Resolution
  • Scheduling
  • Training and Development
  • CPR Certified
  • Training and mentoring
  • Goal oriented
  • Team building

Timeline

Supervisor

San Angelo State Supported Living Center
04.2025 - Current

Intern Home Manager

San Angelo State Supported Living Center
09.2024 - 04.2025

Supervisor

San Angelo State Supported Living Center
02.2022 - 09.2024

FC Associate I,L1 COGS

Amazon Prime Airport Hub
10.2021 - 02.2022

Home Management Supervisor

Mexia State Supported Living
12.2020 - 10.2021

Supervisor

San Angelo State Supported
02.2018 - 12.2020

Housekeeping

Shannon Medical
07.2015 - 09.2018

Presser and Packing

Gandy Ink
02.2013 - 12.2014

First-Line Supervisors of Housekeeping and Janitor

Donna Bargley & Curtiss Bargley
07.2010 - 03.2015

Janitor

Donna Bargley & Curtiss Bargley
07.2009 - 07.2010

Caregiver

In Home Health
02.2000 - 12.2008

Associate's Degree - Child development

Howard College