Summary
Overview
Work History
Timeline
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Kim Jones

Plainview,NY

Summary

Dynamic professional with over 30 years of expertise in retail mortgage loan operations and management, recognized for contributions to the Fannie Mae - Freddie Mac Condo Advisory Board. Proven track record as a panelist for the Mortgage Bankers Association at Condo Summits in Washington, DC, advocating for changes in condominium guidelines. Exceptional organizational and leadership skills enhance collaboration and problem-solving capabilities, while strong communication fosters robust relationships with management, peers, and clients. Extensive Condominium and Co-op knowledge for FHA, VA, Fannie Mae, Freddie Mac, NON-QM, and other investor guidelines complements a solid foundation in state compliance and origination reporting.

Overview

31
31
years of professional experience

Work History

Vice President

New American Funding
06.2024 - Current
  • Implemented advanced data analytics tools to drive data-driven decision-making across the department leading to better business outcomes.
  • Increased company growth through collaboration with sales and marketing departments; meeting with over 1500 Real Estate Agents through out our companies footrpint; educating them on Condominium guideline changes, how to sell more condo's.
  • Established and maintained strong relationships with customers, vendors and strategic partners; Fannie Mae, VA, Freddie Mac, FHA, MBA .
  • Represented organization at industry conferences and events, panelist at Leadership Meetings , Panelist at yearly Condo Summit hosted by the Mortgage Bankers Association in Washington, DC
  • Oversaw department changes to modernize procedures and organization.
  • Developed innovative sales and marketing strategies to facilitate business expansion, secured Fannie Mae -Freddie Mac Co-op approval
  • Analyzed industry trends and tracked competitor activities to enhance our space in the condo and co-op markets
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Identified opportunities to improve business process flows and productivity.
  • Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
  • Spearheaded organizational restructuring within the department's ; initiatives, streamlining operations and reducing overhead costs.

Vice-President

CCM
07.2023 - 05.2024
  • Managed 30 + Direct Reports in the Condominium - Co-op Department
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Identified opportunities to improve business process flows and productivity.
  • Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
  • Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
  • Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.
  • Monitored key business risks and established risk management procedures.

Vice President

CMG Financial
04.2023 - 06.2023
  • Led a team with cross-functional roles to drive strategic initiatives and operational excellence.
  • Developed and implemented policies that enhanced department organizational ; effectiveness employee engagement, roles and responsibilities including enhanced Service Level Agreements
  • Oversaw budgeting of department and staff forecasting to ensure alignment with business objectives.
  • Fostered relationships with key stakeholders to support business growth and innovation initiatives.
  • Initiated Co-op Project approval from Fannie Mae and Freddie Mac giving CMG the ability to grow in a space and market they previously did not have an option .

Vice President

HomeBridge Financial Services
08.2014 - 03.2023
  • HomeBridge Financial acquired Prospect Mortgage in Feb of 2017, I was promoted to Vice President from AVP.
  • Since the acquisition accomplishments as follows: Developed with Freddie Mac a special variance ; The 0% pre-sale ; for New Construction Condominium projects.
  • Partnered with Freddie Mac in creating their Co-op product guidelines.
  • Developed an extensive training process for all HBFS employees including their Wholesale Division and trained over 1000 employees both Sales and Operations on Condominium and Co-op's.
  • Brought on several Condominium Developers-Builders to make us a preferred lender and partnering with our Sales Teams; aligning them to different condo projects across our lending footprint as the preferred Loan Officer for that site
  • Manage and Lead a team of project underwriters and specialists to order project documents and underwrite condo and co-op projects .
  • Partner with Sales and account executives to build their condo & co-op relationships with management agency's, HOA's, Realtors and Builders
  • Develop Policy & Procedures for Condo & Co-op property type for Investors, FHA, VA, Fannie Mae & Freddie Mac
  • Created Database for efficiency; accountability and risk.
  • Monitored and prepared Daily reports and goals and objectives to be sure we are meeting our SLA's.

Condo/Co-op Project Manager

Capital One NA
03.2011 - 08.2014
  • Manage and Lead a team of project underwriters and specialists Partner with Sales and account executives to build their condo & co-op relationships with management agency's, HOA's, builders that work on new co-op to condo conversions Develop Policy & Procedures for Condo & Co-op property type Fannie Mae & Freddie Mac Built out tools to track lender concentration to minimize risk while maximizing Sales ability to compete in different markets Identify training needs for Underwriters , Processors , Closers and Sales and developed and delivered training around Condo , Co-op, PUDS, Site Condos as well as for all investors Track, Monitored and prepared Daily reports and goals and objectives Trained over 200+ employees throughout NY, Texas, Maryland & Delaware Accountable for making decisions on co-op/condo projects and managing Monitored all co-op/condo guideline changes and determine effect on both operations and production groups.
  • Update fulfillment and sales teams on guideline changes and operational procedures when necessary Responsible for hiring 15 Law Firms, reviewing their credentials to close co-op loans for Capital One, working with them on a daily basis, answer questions, reviewing co-op documents they prepare for accuracy before we execute Marketing in Co-op/Condo projects where the developer/sponsor owns the majority of the units Working with Key Stakeholders on plans of actions to grow the co-op sales teams in NY.

Team Lead- Underwriter

Bank of America
02.2009 - 02.2011
  • Managed a Processing Team of 7 Processors which closed 70-75 loans a month.
  • Accountable for making second decisions on loans that were declined by underwriting Assisted new employees with training on Edge, mortgage software Underwrite & Processed Sonyma home Loans Reviewed Co-op financials, questionnaires to determine if they met Investor Guidelines Interacted with Affordable Housing Corporations.

Team Lead - Underwriter

M&T Bank
06.1994 - 02.2009
  • Coordinated work assignments for admin staff and reorganized responsibilities for changing priorities, which resulted in significant turn time for decision making on loans.
  • Provided outside operations support to eight (8) sales offices with more than 30 employees throughout the NY, CT and NJ Region.
  • Structuring mortgage loans, troubleshooting loan files and training for M&T products to new originators.
  • Responsible for reviewing and approving new and existing Co-op buildings.
  • Designed and created training programs for specific niche products to assist Sales Managers in the development and knowledge of their origination staff including Condo & Co-op.
  • Assistant to Senior Management which included responsibilities of monthly and annual reports, bi-weekly payroll, commissions and billing.
  • Opening and closing of office locations.
  • Accountable for successfully supervising all day-to-day operations from April 2006-2007 for our NJ operations.
  • Mentored junior staff, fostering professional growth and enhancing team performance.
  • Led cross-functional teams to enhance operational efficiencies and improve service delivery.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.

Timeline

Vice President

New American Funding
06.2024 - Current

Vice-President

CCM
07.2023 - 05.2024

Vice President

CMG Financial
04.2023 - 06.2023

Vice President

HomeBridge Financial Services
08.2014 - 03.2023

Condo/Co-op Project Manager

Capital One NA
03.2011 - 08.2014

Team Lead- Underwriter

Bank of America
02.2009 - 02.2011

Team Lead - Underwriter

M&T Bank
06.1994 - 02.2009

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