Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kim Kleiber

Encinitas,CA

Summary

Special Education Paraprofessional and Bartender/Server . Dependable server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

14
14
years of professional experience

Work History

Special Education Paraprofessional

Pacific View Charter School
12.2014 - Current


  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Served as a liaison between general education teachers and special education professionals, fostering collaborative relationships that benefited all students involved.
  • Work one-on-one with a student with Muscular Dystrophy, providing all physical needs for the student.

Bartender/Server

3rd Corner Encinitas
10.2021 - 08.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Improved team morale and efficiency, leading by example.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Bussed and reset tables to keep dining room and work areas clean.


Captain of Catering

Pomplemousse
08.2010 - 08.2021
  • Enhanced guest satisfaction by efficiently managing food and beverage service in various event settings.
  • Led pre-event walkthroughs with clients and staff, ensuring a thorough understanding of event requirements and layout for seamless execution.
  • Maintained close communication with kitchen staff throughout events to guarantee timely preparation and delivery of food items according to client expectations.
  • Led a team of catering staff to deliver exceptional service for various events such as weddings, corporate functions, and private parties.
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Enhanced guest experience by providing exceptional service during catered events.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.


Education

Teaching Credential - Teaching

Alliant University
Poway, CA
10.2024

Bachelor of Arts - Economics

San Diego State University
San Diego, CA
05.2005

Skills

  • Team leader
  • Strong multitasking
  • Highly reliable
  • Clear and effective communication
  • Customer service expertise
  • Service-oriented mindset

Languages

Spanish
Portuguese

Timeline

Bartender/Server

3rd Corner Encinitas
10.2021 - 08.2024

Special Education Paraprofessional

Pacific View Charter School
12.2014 - Current

Captain of Catering

Pomplemousse
08.2010 - 08.2021

Teaching Credential - Teaching

Alliant University

Bachelor of Arts - Economics

San Diego State University
Kim Kleiber