Hannah Tyrrell
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Ann Taylor/Factory Store
10.2022 - 03.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Sales Associate Manager
Palmetto Moon
03.2021 - 07.2021
- Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
- Developed client rapport for better customer satisfaction and repeat business.
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Exceeded quarterly sales targets by consistently delivering exceptional customer service.
- Organized product displays to attract potential buyers and increase sales conversions.
- Streamlined inventory management processes, reducing overhead costs and improving product availability.
- Optimized pricing strategies based on market research insights, ensuring competitiveness while maintaining profitability levels.
- Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
- Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
Caregiver
Good To Be Home Care
02.2020 - 09.2020
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
Manager in Training
Buckle
02.2020 - 09.2020
- Enhanced team performance by implementing effective training strategies and management techniques.
- Streamlined operations for increased efficiency, focusing on process improvements and workflow optimizations.
- Reduced employee turnover rates with comprehensive onboarding programs and ongoing professional development opportunities.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Implemented innovative sales strategies to drive revenue growth and surpass company goals.
- Managed financial resources effectively, developing budgets and controlling expenses to maintain profitability targets.
- Developed strong relationships with key clients, ensuring consistent business growth and exceptional service delivery.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
Community Inclusion Specialist
Centerforce
11.2018 - 05.2019
- Enhanced community engagement by developing and implementing inclusive programs tailored to individual needs.
- Collaborated with local agencies to provide comprehensive services for individuals with disabilities, promoting inclusion and selfsufficiency.
- Spearheaded initiatives for increased accessibility across various social settings, ensuring equal opportunities for all community members.
- Designed and facilitated workshops focused on inclusivity, empowering participants to be active in their communities.
- Managed caseloads of diverse clients, providing personalized support and resources tailored to each individual''s needs.
- Assisted clients in achieving personal goals by developing customized plans based on their unique strengths and challenges.
- Coordinated volunteer efforts to empower those with disabilities, offering essential skills training and mentorship opportunities.
- Organized events that promoted awareness of disability issues, fostering understanding and empathy within the broader community.
- Provided ongoing guidance to families navigating complex systems of care, connecting them with appropriate resources when needed.
- Implemented targeted interventions designed to address specific barriers faced by individuals experiencing exclusion from community life.
- Delivered daily direct support to clients with disabilities and disadvantages.
- Established effective communication channels between stakeholders involved in an individual''s care plan, streamlining service delivery and enhancing overall outcomes.
Customer Service Representative
Columbus Bank
01.2017 - 06.2017
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
Assistant Living Caregiver
Garden Courte Memory Care Community
01.2017 - 06.2017
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Education
Associate of Applied Science - College Prep in Nursing
New Market Vocational Skills Center
Tumwater, WA06.2017
High School Diploma -
Yelm High School 12
Yelm, WA05.2017
Skills
- Recruiting and Interviewing
- Cost Reduction
- Employee Performance Evaluations
- Employee Scheduling
- Product and Service Knowledge
- Task Delegation
- Customer Relations
- Staff Management
- Project Management Abilities
- Sales Strategies
- Consulting
- Employee Performance Evaluation
- Cost Control
- Task prioritization
- Time management
Certification
- CPR/First Aid Training
- CPR
- First Aid
Timeline
Assistant Manager
Ann Taylor/Factory Store
10.2022 - 03.2023
Sales Associate Manager
Palmetto Moon
03.2021 - 07.2021
Caregiver
Good To Be Home Care
02.2020 - 09.2020
Manager in Training
Buckle
02.2020 - 09.2020
Community Inclusion Specialist
Centerforce
11.2018 - 05.2019
Customer Service Representative
Columbus Bank
01.2017 - 06.2017
Assistant Living Caregiver
Garden Courte Memory Care Community
01.2017 - 06.2017
Associate of Applied Science - College Prep in Nursing
New Market Vocational Skills Center
High School Diploma -
Yelm High School 12
- CPR/First Aid Training
- CPR
- First Aid
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