Kimberley Kowalski
Westminster,CO
Summary
Detail-oriented team player with strong organizational skills. Adept at handling multiple projects simultaneously while maintaining a high degree of accuracy. Seeking a full-time position that offers professional challenges and allows for the utilization of interpersonal skills, excellent time management, and problem-solving abilities. Punctual and well-educated in administering daily operations. Committed to meeting all objectives and performance goals in work assignments.
Overview
21
21
years of professional experience
Work History
Multi Site Property Manager
Image Studios 360 of Denver, Thornton, Lafayette
04.2024 - 11.2024
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste
- Oversaw facility maintenance to maintain a clean, functional space conducive to creative work.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Maintained studio equipment, including cameras, microphones and computers, to limit schedule disruptions.
- Increased tenant satisfaction through proactive communication, timely maintenance, and attention to detail in property management tasks.
- Streamlined the leasing process with efficient application processing, background checks, and lease negotiations.
Field Representative
Horizon Sales
03.2022 - 04.2024
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Traveled up to 80 miles per day to visit customer locations.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Completed paperwork in full, on time and with high accuracy.
Asst. Mgr. for Pick up at King Soopers
King Soopers Marketplace
01.2018 - 02.2022
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Reviewed sales and gross profit report to assess company efficiency.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored security to protect employees, customers and property.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Produce Associate
King Soopers Marketplace
03.2015 - 12.2017
- Pleasantly greeted customers and provided prompt and courteous service.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Ordered produce for following day based on projected needs.
- Stocked fruits and vegetables and removed old or poor quality products.
Deli Clerk, Cheese Specialist & Starbucks Lead
King Soopers Marketplace
05.2012 - 03.2015
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Monitored inventory levels to order new supplies and maintain consistent stock.
Suite Attendant & Bartender on Club Level
Pepsi Center
08.2003 - 06.2013
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Responded to customer inquiries and resolved complaints to increase satisfaction.
- Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
- Reported damages, maintenance problems, safety issues, and potential hazards to management
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift
Education
No Degree - Accounting And Business Management
SUNY College At Erie Community
05.2001 -
Skills
Organization & Time Management
Decision making & Problem solving
Written communication
Active Listening
Attention to detail
Flexible & Adaptable
Multitasking Abilities
Reliability
Negotiation and conflict resolution
Managing operations and efficiency
Positive attitude
Self motivation
Problem resolution
Decision-making
Excellent communication
Additional Information
Timeline
Multi Site Property Manager
Image Studios 360 of Denver, Thornton, Lafayette
04.2024 - 11.2024
Field Representative
Horizon Sales
03.2022 - 04.2024
Asst. Mgr. for Pick up at King Soopers
King Soopers Marketplace
01.2018 - 02.2022
Produce Associate
King Soopers Marketplace
03.2015 - 12.2017
Deli Clerk, Cheese Specialist & Starbucks Lead
King Soopers Marketplace
05.2012 - 03.2015
Suite Attendant & Bartender on Club Level
Pepsi Center
08.2003 - 06.2013
No Degree - Accounting And Business Management
SUNY College At Erie Community
05.2001 -
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