Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Kim Kreppein

Myrtle Beach,SC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

30
30
years of professional experience

Work History

Assistant Vice President of Operations

Atrium Healthcare
Charlotte, NC
03.2019 - 12.2022
  • Established relationships with health care providers to improve patient outcomes.
  • Customer Service and Team Building.
  • Assisted in the development of new administrative systems, procedures and policies.
  • Provided general administrative support to staff members and Physicians.
  • Prepared reports on various projects for management review.
  • Coordinated meetings, conferences, Seminars.
  • Responded promptly to customer complaints in a professional manner.
  • Designed forms and templates to streamline workflow processes within organization.
  • Facilitated communication between departments to ensure Patient satisfaction.
  • Responsible for the recruitment process, from posting job ads to organizing interviews and onboarding new hires.
  • Assisted with budget preparation and tracking of expenses.
  • Supervised Management staff, delegating tasks and managing workload distribution.
  • Ensured compliance with health and safety regulations within the office environment.

Clinic Director

Atrium Healthcare
Charlotte, NC
01.2013 - 04.2019
  • Collaborated with management teams on strategic planning initiatives for clinic growth.
  • Resolved conflicts between personnel while maintaining positive working relationships.
  • Created and maintained budgets for clinical operations, including monitoring expenditures and revenues.
  • Performed administrative duties such as preparing reports or completing paperwork related to billing or insurance claims.
  • Participated in interdisciplinary team meetings related to individual patients' care plans.
  • Facilitated communication between clinicians and administrative personnel regarding operational issues.
  • Developed and implemented clinic policies and procedures to ensure compliance with applicable regulations.
  • Monitored quality assurance programs to ensure adherence to standards of care.
  • Directed the recruitment, hiring, training, evaluation and supervision of clinical staff.
  • Ensured clinic compliance with federal, state, and local healthcare regulations.
  • Collaborated with healthcare professionals to develop and expand clinic services.
  • Implemented policy changes and communicated information and procedures through organizational staff meetings.
  • Oversaw daily clinic operations, ensuring efficient patient flow and high-quality care.
  • Monitored clinic budget, controlled expenses, and optimized resource allocation.

Office Manager

Atrium Healthcare
Charlotte , SC
03.2009 - 01.2013
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Provided administrative support to management team including preparing reports and presentations.
  • Supervised staff members, organized schedules and delegated tasks.
  • Monitored inventory levels and placed orders when needed.
  • Provided training to new hires on office policies and procedures.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Interpreted and communicated work procedures and company policies to staff.
  • Developed and implemented office policies and procedures.
  • Recruited and trained new employees to meet job requirements.

Education

High School Diploma -

Cathedral High School
New York, NY
06-1973

Skills

  • Operations Management
  • Organizational Development
  • Leadership training
  • Process Improvements
  • Operations Oversight
  • Strategy Development
  • Budget Control

Affiliations

  • I enjoy working in my garden and I am skilled at building and fixing things, I guess you could say I'm a jack of all trades.
  • Enjoy working out at the gym, bicycling

Accomplishments

  • I have been nominated for KEIP (Key Employee Incentive Program) by excelling in my field
  • Fire Starter award

Timeline

Assistant Vice President of Operations

Atrium Healthcare
03.2019 - 12.2022

Clinic Director

Atrium Healthcare
01.2013 - 04.2019

Office Manager

Atrium Healthcare
03.2009 - 01.2013

High School Diploma -

Cathedral High School

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Kim Kreppein