Kim Kujawski
Rutledge,TN
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
26
26
years of professional experience
Work History
Optometrist Assistant
Brown Vision Care
Sarasota, FL
07.2018 - 10.2020
- Participated in continuing education activities to stay up-to-date on industry best practices.
- Cleaned and sterilized instruments used during exams or procedures according to established protocols.
- Assisted optometrists with complex procedures such as refractions or ophthalmoscopy.
- Assisted optometrists in examining patients, including providing preliminary patient screenings and taking patient medical histories.
- Prepared exam rooms for upcoming visits by stocking shelves with necessary supplies and ensuring that all equipment is functioning properly.
- Instructed patients on the proper use of eyeglasses and contact lenses.
- Reviewed patient charts prior to examinations to ensure accuracy of information.
- Ordered optical supplies, maintained inventory levels and restocked shelves as needed.
- Explained how to properly insert, remove and care for contact lenses.
- Verified insurance coverage and collected payments from patients or other third-party payers.
- Greeted patients upon arrival at the office and provided them with the necessary forms to complete their visit.
- Ensured compliance with applicable laws and regulations related to optometry practice.
- Performed administrative duties such as scheduling appointments and maintaining patient records.
Social Worker Case Manager
Consulate Health Care
Port Charlotte, FL
06.2017 - 07.2018
- Established effective working relationships with other social service agencies to coordinate services for the best interest of the client.
- Engaged with families through individualized counseling sessions focusing on communication strategies and problem solving techniques.
- Provided direct case management services to a caseload of clients with diverse backgrounds and needs.
- Participated in professional development activities related to social work practice standards.
- Supported clients during transition periods between residential facilities or hospitals by arranging transportation or providing housing referrals.
- Maintained accurate records regarding client contact information, assessment results and treatment plan objectives.
- Responded to emergency situations involving clients by assessing risk factors and providing appropriate interventions according to established protocols.
- Coordinated discharge planning activities prior to release from residential facilities or hospitals.
- Performed administrative tasks such as scheduling appointments or completing paperwork associated with client cases.
- Advocates for client rights by attending court hearings or filing appeals when necessary.
- Conducted assessments, developed treatment plans, and monitored progress towards identified goals.
- Ensured continuity of care by following up with discharged patients after leaving hospital settings.
- Collaborated closely with multidisciplinary teams including psychiatrists, psychologists, nurses and other healthcare professionals to provide comprehensive care for clients.
- Maintained lists of resources helpful to clients.
Senior Case Manager
Comfort Keepers Home Care
Sarasota, FL
06.2012 - 07.2017
- Adhered to professional standards of practice while maintaining a high level of confidentiality.
- Assisted clients in accessing community resources such as housing, employment opportunities, healthcare.
- Developed and implemented case management plans for individuals with complex needs.
- Actively participated in interdisciplinary team meetings involving multiple stakeholders related to the client's case.
- Maintained detailed documentation of all cases including progress notes, assessment results, referrals made.
- Provided crisis intervention services in emergency situations.
- Monitored client progress towards established goals and objectives.
- Conducted assessments to determine individual service requirements and care needs.
- Facilitated goal-oriented treatment plan meetings with clients and other professionals involved in the case.
- Participated in continuing education activities and trainings related to best practices in case management.
- Developed strategies to address gaps in services and provide additional resources for clients as needed.
- Maintained accurate records of client progress in accordance with agency policies and procedures.
- Coordinated services between multiple agencies, providers, and stakeholders to ensure optimal outcomes.
- Provided ongoing support to clients through regular home visits or telephone contact.
- Engaged families in order to promote positive family dynamics that contribute to a successful recovery process.
- Collaborated with medical personnel to coordinate treatments for clients when necessary.
- Educated clients on their rights and responsibilities regarding health insurance coverage options.
- Attended court hearings as an advocate for the client when necessary.
- Developed comprehensive client-driven case plan with short and long-term goals.
- Participated in case conferences with multi-disciplinary team to discuss client care planning and progression.
Insurance Coordinator
Take Care Health Services
Sarasota, FL
09.2000 - 11.2011
- Researched policy changes requested by clients and updated their accounts accordingly.
- Assisted in the preparation of insurance documents, including applications, claims forms and renewal notices.
- Participated in meetings with senior management to discuss current projects and develop action plans for implementation.
- Conducted research related to insurance policies and procedures to ensure compliance with applicable regulations.
- Responded promptly to customer inquiries regarding billing issues or policy updates.
- Maintained up-to-date knowledge of industry trends in order to provide customers with the best possible coverage options.
- Analyzed current processes for identifying areas where improvements could be made in order to increase efficiency.
- Investigated any discrepancies between client's stated needs and actual coverage requirements.
- Monitored expiration dates of existing policies and ensured timely renewals were completed accurately.
- Evaluated customer feedback on products and services offered by the company in order to identify areas of improvement.
- Performed customer service duties such as answering inquiries, providing information and resolving customer complaints.
- Prepared invoices for payment processing according to established guidelines.
- Reviewed documentation submitted by clients prior to issuing insurance policies, ensuring accuracy and completeness.
- Processed payments for insurance premiums and maintained accurate records of all transactions.
- Managed the appeal process for denied claims, providing necessary documentation and follow-up.
- Trained new staff on insurance procedures and best practices for efficient workflow.
- Advised patients on alternative financing options when necessary, including payment plans and charity care.
- Complied with insurance regulations dictated by local, state and federal agencies.
- Resolved insurance billing issues by liaising between patients, healthcare providers, and insurers.
- Prepared and submitted detailed reports on insurance billing activities and outcomes.
- Coordinated with finance department to reconcile insurance payments and patient billing.
- Secured pre-authorizations and pre-certifications for minor surgical procedures performed in office settings.
- Informed patients of claims status after filing insurance claims.
- Efficiently managed collections and receivables, referrals process and billing to meet revenue goals.
- Verified patients' insurance eligibility and benefits prior to appointments and procedures.
- Maintained accurate and up-to-date patient insurance records in compliance with HIPAA regulations.
CNA
Beverly Enterprises
West Haven , CT
09.1994 - 10.1999
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Documented patient care services by charting in designated areas.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Administered medications under supervision of a licensed nurse.
- Participated in educational programs designed to improve knowledge of health care practices.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Transported residents within the facility as needed.
- Provided emotional support to family members during difficult times.
- Monitored food intake and output as directed by nursing staff.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Assisted residents in preparing for activities and social programs.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Used mobility devices to transport patients.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Documented activities and recorded information in EMR system.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Education
Medical Billing And Coding - Medical Insurance Coding
DeVry University
Villa Park, IL12-2024
CLTC - Healthcare Long Term Care Insurance
none
11-2009
CNA Certification - Healthcare
Connecticut Business Instute
Stratford, CT06-1997
Skills
- Business Correspondence
- Appointment Scheduling
- Report Preparation
- Office Administration
- Diagnostic Equipment Operation
- Administrative assistance
- Medical terminology proficiency
- Appointment Setting
- Paperwork management
- Clinical Support
- Insurance Billing
- Insurance processing
- Patient Recordkeeping
- Work Order Preparation
Timeline
Optometrist Assistant
Brown Vision Care
07.2018 - 10.2020
Social Worker Case Manager
Consulate Health Care
06.2017 - 07.2018
Senior Case Manager
Comfort Keepers Home Care
06.2012 - 07.2017
Insurance Coordinator
Take Care Health Services
09.2000 - 11.2011
CNA
Beverly Enterprises
09.1994 - 10.1999
Medical Billing And Coding - Medical Insurance Coding
DeVry University
CLTC - Healthcare Long Term Care Insurance
none
CNA Certification - Healthcare
Connecticut Business Instute
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