Kim Lay
Frisco,TX
Summary
Business operations and operational risk leader with over twenty years of audit, risk management, compliance, project management, business operations, and resource management experience managing high profile efforts and proven success in leading the efforts of individuals. Results-oriented, ability to learn and adapt in fast-paced environments and recognized as a high performer and effective leader.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Operational Risk Consultant
US Tech Solutions On Assignment With Wells Fargo
06.2023 - Current
- Conduct thorough risk assessments across multiple businesses to improve process performance and regulatory compliance.
- Develop comprehensive risk reports for senior leaders, providing insights on key operational concerns.
- Provide recommendations on policy enhancements based on comprehensive review of existing standards against industry benchmarks (COBIT Framework, FFIEC, ITIL).
Franchise Location Owner
Self-Employed
08.2020 - 11.2023
- Established foundational processes for business operations.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Audit Consultant
Robert Half International Inc.
10.2019 - 12.2022
- Evaluated internal control systems for effectiveness, recommending improvements for various clients, including USAA, CIBC, and Guardian Life.
- Managed multiple audit engagements simultaneously while maintaining strict adherence to timelines and budgets.
- Developed customized audit plans tailored to client-specific needs and requirements, including MAR/SOX testing.
Internal Audit Manager
Bank Of America
09.2008 - 04.2019
- Developed comprehensive internal audit plans in Global Technology and Anti-Money Laundering to address key risks and ensure compliance with regulatory requirements.
- Enhanced internal audit processes by implementing risk-based strategies and methodologies.
- Managed multiple audit projects simultaneously, ensuring timely completion of each assignment while maintaining high-quality deliverables.
- Coordinated with external auditors and regulators during annual reviews to provide necessary information and support their efforts in evaluating technology controls.
- Developed training material and provided training globally to ~800 individuals on focused areas such as Information Security and Technology Stability standard audit programs, including incorporation of compliance of critical laws and regulations (GLBA, PCI, FFIEC).
- Contributed to a positive workplace culture through active participation in team-building activities and events.
- Developed junior staff members by providing ongoing training, mentorship, and performance feedback.
Assistant Audit Manager
EMC Mortgage Corporation / Bear Stearns
07.2006 - 09.2008
- Supported continuous improvement initiatives within the department, contributing to overall operational efficiency.
- Assisted in the preparation of executive-level presentations summarizing key findings from completed audits for senior management review.
- Assisted in the development of annual audit plans, prioritizing high-risk areas and focusing resources accordingly.
Information Systems Auditor
MBNA
07.2000 - 07.2006
- Maintained professional knowledge by attending industry conferences, participating in training sessions, and staying current on emerging trends in information systems auditing.
- Supported management decision-making by providing clear, concise, and accurate audit reports on a timely basis.
- Demonstrated strong analytical skills in evaluating complex IT systems for potential risks and areas of improvement.
Education
Bachelor of Science - Management Information Systems
Louisiana State University
Baton Rouge, LA05.2000
Skills
Operational Risk Management
Audit Management
Business Operations
Internal Controls
Certification
Certified Information Systems Auditor (CISA)
Certified Six Sigma Black Belt (CSSBB)
COBIT Foundation and Implementation Certification
Timeline
Operational Risk Consultant
US Tech Solutions On Assignment With Wells Fargo
06.2023 - Current
Franchise Location Owner
Self-Employed
08.2020 - 11.2023
Audit Consultant
Robert Half International Inc.
10.2019 - 12.2022
Internal Audit Manager
Bank Of America
09.2008 - 04.2019
Assistant Audit Manager
EMC Mortgage Corporation / Bear Stearns
07.2006 - 09.2008
Information Systems Auditor
MBNA
07.2000 - 07.2006
Bachelor of Science - Management Information Systems
Louisiana State University
Certified Information Systems Auditor (CISA)
Certified Six Sigma Black Belt (CSSBB)
COBIT Foundation and Implementation Certification
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