Proactive Clinical Coordinator excited to transition into a new position where superb leadership and clinical coordination abilities can be utilized. Skilled in prioritizing, working independently, meeting deadlines all while producing quality work. Committed to ensuring staff is compliant and the needs are meet for client and company.
Overview
9
9
years of professional experience
Work History
Clinical Data Support Coordinator- LPN
LHI - Optum Health Care- Sr.
09.2022 - Current
Review Compensation & Pension request documents and claims file for completion of the claims file bookmarking to facilitate LHI providers in location of pertinent information to ensure timely review and accurate completion of Disability Benefit Questionnaires (DBQs).
Utilizing Metnet to build and Process orders for upcoming Veteran medical appointments. - The ability to perform detailed work with a high level of accuracy to meet weekly department stats. Possess superb written, verbal and interpersonal communication skills while multitasking and working with a team.
Collaborate with various departments to ensure system generated tasks are completed in a timely manner with quality standards.
Ensure order requests meet contractual requirements prior to approval.
Ability to work and resolve issues independently, while having awareness to determine when team collaboration is required
Ability to assess importance and relevance of information and effectively and efficiently share information and relevant detail to the appropriate persons.
Excellent time management skills
LPN
Lafayette Arthritis & Endocrine Clinic
06.2015 - 09.2022
Improved patient outcomes by providing high-quality nursing care.
Assisted in management of chronic health conditions by providing education, support, and follow-up care.
Evaluated patient histories, complaints, and current symptoms.
Prior Authorizations, Insurance verification, Medication and Treatment scheduling.
Communicates via telephone and other virtual tools with patients regarding care needs, documenting communications appropriately in electronic medical record.
Accesses portals as necessary to prepare reports and other documents to evaluate progress and prioritize workload.
Maintain appropriate documentation and protect all patients’ health information, PHI, as required by applicable HIPPA, federal and state laws and regulations, and all hospitals procedures.
Process incoming and outgoing referrals.
Assist clinical staff with setting up documents/triage cases for Clinical Coverage Review
Handle resolution/inquiries from members and/or providers.
Skills
Critical Thinking and Independent decision making
Performance Metrics
Research coordination
Drug utilization review
HIPAA Compliance
Clinical Quality Improvement
Clinical Leadership & Clinical Documentation
Medical Records Management & Case Management
Health Information Systems
Metrics Tracking
Data Compilation
Excellent time management skills
Excellent collaboration and teamwork skills
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Proficient with Microsoft Office Suite or related software
Ability to multi-task and adhere to deadlines when faced with multiple interruptions and sometimes stressful situations
Can confidently establish priorities based on workload, focusing on attention to detail and accuracy
Ability to analyze and problem-solve and resolve Issues