Kim Luke
Lakeland
Summary
Experienced and detail-oriented professional seeking a full/ part-time position utilizing over five years of experience in medical insurance, accounts receivable/payable, and collections. Strong background in banking, administrative support, and customer service. Highly organized with a proven ability to maintain accurate financial records and provide excellent client-facing services.
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
20
20
years of professional experience
Work History
Receptionist (Part-Time)
Lakeland Realtors
12.2018 - Current
- Answer phones and assist walk-in clients
- Manage Supra boxes and take payments for dues
- Order office supplies and manage inventory
- Provide support for real estate signage and office logistics
Admissions Clerk (PRN)
Lakeland Surgical Center
06.2016 - 11.2018
- Admitted incoming patients and entered insurance/demographic info
- Collected payments and obtained necessary signatures
- Ensured accurate documentation and system input
Field Director (Part-Time)
Citizen CPR
10.2014 - 03.2015
- Organized and stocked CPR classes
- Handled business marketing and outreach
- Managed communication and administrative tasks
Operations Assistant
Community Southern Bank
12.2012 - 08.2013
- Processed daily cash receipts and balanced accounts
- Reconciled bank balances and prepared GL entries
- Handled daily statements and scanned sensitive documents
Accounts Receivable Clerk / Supervisor
Watson Clinic LLP
02.2008 - 12.2012
- Managed clinic-wide insurance statements and receivables
- Balanced cash, credit, and insurance payments across 8+ locations
- Scanned documents, processed payments, and maintained controls
Proof Operator
Citrus and Chemical Bank
04.2005 - 12.2007
- Reconciled and balanced daily bank statements
- Operated automated check sorting equipment
- Recorded general ledger entries and supported proofing operations
Education
Completed coursework -
Valdosta State College
01.1980
High School Diploma Or GED - Education
Kathleen High School
Lakeland, Fl06-1977
Completed coursework - undefined
Polk Community College
01.1979
Skills
- Eight years of banking experience
- Medical insurance and billing expertise
- Proficient in A/R, A/P, collections, and reconciliation
- Excellent organizational and communication skills
- Experienced with office equipment, document scanning, and data entry
Timeline
Receptionist (Part-Time)
Lakeland Realtors
12.2018 - Current
Admissions Clerk (PRN)
Lakeland Surgical Center
06.2016 - 11.2018
Field Director (Part-Time)
Citizen CPR
10.2014 - 03.2015
Operations Assistant
Community Southern Bank
12.2012 - 08.2013
Accounts Receivable Clerk / Supervisor
Watson Clinic LLP
02.2008 - 12.2012
Proof Operator
Citrus and Chemical Bank
04.2005 - 12.2007
Completed coursework - undefined
Polk Community College
Completed coursework -
Valdosta State College
High School Diploma Or GED - Education
Kathleen High School
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