KIM MAITEM
Humble,Texas
Summary
Recent MLT graduate with expertise in specimen processing. Strong work ethic and effective communication skills. Adaptable to fast-paced environments and last-minute changes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Laboratory Assistant
HCA Houston Healthcare Southeast
Pasadena, TX
05.2022 - Current
- Utilized personal protective equipment while handling biohazardous material safely and securely at all times.
- Maintained a clean work environment by adhering to infection control guidelines.
- Responded promptly to requests from clinicians regarding specimen collection instructions or other inquiries relating to the lab's services as needed.
- Ensured specimens were labeled correctly and in compliance with regulations.
- Troubleshot technical issues that arose during the specimen processing process quickly and effectively.
- Provided excellent customer service when interacting with patients, healthcare providers, staff members.
- Prepared specimens for in-house testing and for transport to off-site to reference laboratories.
- Processed hematology and chemistry samples.
- Processed microbiology and serology samples.
- Assisted in training new personnel on lab policies and procedures.
Sales Associate
Pandora Jewelry
Humble, TX
12.2021 - 01.2022
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Listened to customer needs to identify and recommend best products and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Operated cash register, collected payments and provided accurate change.
Sales Associate
NYS COLLECTION- IAH AIRPORT
Houston, United States
07.2017 - 03.2020
- Greeted customers upon entrance and handled cash and credit transactions.
- Helped customers find specific products, answered questions and offered product advice.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Improved customer service feedback scores through outstanding service.
Education
Medical Laboratory Technology
San Jacinto College District
Pasadena, TX08-2024
High School Diploma -
Nimitz High School
Houston, TXSome College (No Degree) - Health Sciences
Lonestar College
Houston, Tx Skills
- Team Player
- Laboratory Testing
- Adaptable
- Reliable and Responsible
- Attention to Detail
- Customer Service
- Phlebotomy knowledge
- Specimen Processing
- Laboratory Information Systems
Certification
Phlebotomy, NPCT
Timeline
Laboratory Assistant
HCA Houston Healthcare Southeast
05.2022 - Current
Sales Associate
Pandora Jewelry
12.2021 - 01.2022
Sales Associate
NYS COLLECTION- IAH AIRPORT
07.2017 - 03.2020
Medical Laboratory Technology
San Jacinto College District
High School Diploma -
Nimitz High School
Some College (No Degree) - Health Sciences
Lonestar College