Kim Mannino
Lake Placid,FL
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
21
21
years of professional experience
1
1
Certification
Work History
ESE Paraprofessional
Highlands County School Board
01.2025 - Current
- Provided one-on-one support to students with learning disabilities, helping them improve academic performance and confidence
- Collaborated with classroom teachers to create and adapt instructional materials to meet the diverse needs of students
- Supported student behavior management by implementing positive reinforcement strategies and de-escalation techniques
- Utilized assistive technology tools to enhance learning experiences for students with disabilities
- Maintained accurate records of student progress, behavior, and IEP goals, ensuring compliance with regulations
- Provided emotional support for students experiencing challenges at home or school through active listening and empathy
- Contributed ideas for creating a supportive classroom environment that fosters inclusivity and respect for all students' abilities
Caregiver
Self
05.2018 - 04.2023
- I became my mothers full time caregiver.
- Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well-being
- Assisted with daily activities such as bathing, dressing, grooming, and medication management
- Monitored vital signs and promptly reported any changes or concerns to healthcare professionals
- Demonstrated patience, empathy, and understanding when dealing with individuals experiencing cognitive decline or memory loss
Phlebotomist / Medical Assistant
HCA
07.2016 - 04.2018
- Performed venipuncture and capillary puncture to collect blood samples from patients
- Followed strict protocols and safety measures to ensure accurate sample collection and minimize the risk of contamination or infection
- Properly labeled, documented, and stored collected specimens for laboratory testing
- Maintained a clean and organized work area, including sanitizing equipment after each use
- Verified patient information and ensured proper identification before collecting blood samples
- Communicated effectively with patients to alleviate any fears or concerns about the phlebotomy process
- Collaborated with healthcare professionals to coordinate specimen collection for specific tests or procedures
- Adhered to HIPAA regulations regarding patient privacy and confidentiality at all times
- Performed routine maintenance on phlebotomy equipment to ensure proper functioning
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly
- Worked efficiently under pressure in a fast-paced environment while maintaining accuracy in sample collection procedures
- Utilized knowledge of different types of tubes, additives, anticoagulants, etc., for appropriate specimen collection based on test requirements
- Managed multiple tasks simultaneously while prioritizing urgent requests appropriately
- Implemented quality control measures to ensure accuracy and reliability of test results
- Maintained a high level of professionalism, empathy, and compassion when interacting with patients
Medical Assistant/Phlebotomist/X-ray Technician
MD CORE URGENT CARE
07.2014 - 04.2016
- Venipunctures
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administered medications under the direction of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Scheduled appointments for patients, coordinating with other departments as needed
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Educated patients on medication instructions, post-treatment care, and preventive measures
- Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
- Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
- Contributed to a positive work environment through effective communication with colleagues
- Aided in training new medical assistants on office protocols and clinical procedures
- Assisted with administrative tasks
- Responded quickly during emergencies or urgent situations within the clinic setting
- Assisted with patient billing processes, including verifying insurance coverage and submitting claims
Medical Assistant / Phlebotomist
Solantic Urgent Care
07.2010 - 09.2013
- Performed diagnostic X-ray procedures on patients, ensuring accurate positioning and optimal image quality
- Operated X-ray equipment and developed films in accordance with established protocols and safety guidelines
- Assisted physicians during medical examinations, preparing patients for X-ray imaging and explaining the procedure
- Maintained patient records, documenting all relevant information including medical history, X-ray results, and treatment plans
- Collaborated with healthcare team members to provide comprehensive patient care and support in a fast-paced environment
- Managed inventory of radiographic supplies, ensuring an adequate stock level for smooth workflow
- Followed infection control protocols to maintain a safe and sterile environment for both patients and staff
- Calibrated and maintained X-ray equipment regularly to ensure accuracy of images produced
- Educated patients about radiation safety measures before undergoing any X-ray procedures
- Provided compassionate care to pediatric patients during their X-ray exams, minimizing anxiety through effective communication techniques
- Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information at all times
- Collaborated with radiologists to review images taken during procedures, identifying any abnormalities or areas requiring further examination or clarification
- Maintained cleanliness of examination rooms after each patient, ensuring a hygienic environment for subsequent procedures
- Assisted in the training and supervision of new medical assistants and X-ray technicians, providing guidance on best practices and safety protocols
- Assisted in the preparation of sterile fields for surgical procedures requiring fluoroscopy guidance
Laboratory Technician/Medical Assistant
Pediatric Associates
04.2004 - 07.2010
- Performed a wide range of laboratory tests and procedures, including specimen collection, processing, and analysis
- Prepared and maintained laboratory equipment and supplies to ensure accurate and efficient testing processes
- Followed established protocols for quality control measures to maintain accuracy and reliability of test results
- Recorded and documented test results accurately in electronic medical records systems
- Assisted in the calibration, validation, and maintenance of laboratory instruments to ensure proper functioning
- Collaborated with healthcare professionals to prioritize urgent samples for immediate testing
- Provided support during research studies by collecting samples, conducting experiments, and recording data
- Maintained cleanliness of work area according to infection control guidelines to prevent cross-contamination
- Participated in proficiency testing programs to validate the accuracy of laboratory test results
- Assisted in training new laboratory staff on standard operating procedures (SOPs) and safety protocols
- Ensured compliance with regulatory requirements such as CLIA (Clinical Laboratory Improvement Amendments)
- Performed routine maintenance tasks on analytical instruments such as centrifuges or microscopes
- Maintained confidentiality of patient information at all times according to HIPAA regulations
- Conducted quality assurance checks on reagents used in lab tests
- Served as a point person for inquiries from patients regarding sample collection procedures or test results
- Performed phlebotomy procedures to collect blood samples from patients
- Conducted microscopic examinations of specimens such as blood smears or tissue samples
Education
Associate - RMA
Broward Community College
12.1997
Skills
- Teaching strategies
- Emotional support
- Classroom support
- Data collection
- Patient care coordination
- Medical terminology
- HIPAA compliance
- EMR / EHR
- Medical billing
- Compassionate
- Vital sign monitoring
- Data entry
- Patient scheduling
- CPR
- Medical terminology knowledge
- Phlebotomy techniques
- Phlebotomy
- Clinical documentation
- Medical office administration
- Patient management
- Emergency response preparedness
- Patient-focused care
- Maintaining confidentiality
- Professionalism and ethics
- Equipment sterilization
- Patient flow management
- Immunization administration
- Prioritizing stat orders
- Reliable team player
- Medical records management
- Adaptable
- Medical billing and coding
- Insurance claims
- Insurance verification
- Laboratory specimen collection
- Appointment setting
- Medical supply inventory
- Procedure assistance
- Compassionate caregiver
- Direct patient care
- Medical procedures
- Monitoring patient progress
- Electrocardiographic rhythm recognition
- Specimens collection and processing
- Lab equipment calibration
- Laboratory maintenance
- Customer service
- Payment collection
- Healthcare software proficiency
- Simple dressings
- Vital signs monitoring
- Insurance authorizations
- Patient triage
Certification
- BXMO
- PALS
- BLS
- RMA
Timeline
ESE Paraprofessional
Highlands County School Board
01.2025 - Current
Caregiver
Self
05.2018 - 04.2023
Phlebotomist / Medical Assistant
HCA
07.2016 - 04.2018
Medical Assistant/Phlebotomist/X-ray Technician
MD CORE URGENT CARE
07.2014 - 04.2016
Medical Assistant / Phlebotomist
Solantic Urgent Care
07.2010 - 09.2013
Laboratory Technician/Medical Assistant
Pediatric Associates
04.2004 - 07.2010
Associate - RMA
Broward Community College
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