Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Kim Marchant

De Forest,WI

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable Job Title offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. . Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Reliable employee seeking Job Title position. Offering excellent communication and good judgment. Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Reliable Job Title offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Type areas and flexible with changing business needs. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in Skill. Motivated cashier and stocker with Number years of experience in Industry. Accomplished various tasks daily, including Task, stocking shelves with Product or Service and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in Type POS software and customer service. Skilled at Skill with dedication to efficiency and accuracy. High-energy Job Title offering over Number years of Industry experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Kwik Trip
09.2018 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.

Cashier, Pizza Delivery

Caseys's General Stores
09.2016 - 09.2018

Cashier and some kitchen duties needed for pizza deliveries. Varies other jobs throughout the store. I worked for Casey’s a couple times throughout the years but I don’t remember dates.

Education

GED -

Sun Prairie High School
Sun Prairie, WI

Skills

  • Customer Service
  • POS Systems
  • Product Restocking
  • ID Verification
  • Product Recommendations
  • Customer Assistance
  • Drawer Balancing
  • Returns Processing
  • Cash Handling
  • Payment Collection
  • Cash Register Operation
  • Payment Processing
  • Proficient in Software
  • POS System Operations
  • Cash Register Systems
  • Liquor Law Compliance
  • Currency Counting
  • Report Preparation
  • Cash Management
  • Cash Handling and Management
  • Liquor Regulations and Compliance
  • Issue Resolution
  • Daily Reporting
  • Loss Prevention
  • Payment Posting
  • Refunds and Exchanges
  • Purchase Assistance
  • Conflict Resolution
  • Order Taking
  • Written and Verbal Communication
  • Merchandise Restocking
  • Point of Sale Operation
  • Point-Of-Sale System Operation
  • Spirit, Wine, and Beer Expertise
  • Identification Checks
  • Guest Inquiries
  • Complex Problem-Solving
  • Product Knowledge
  • Cash Drawer Balancing
  • Staff Training
  • Refund Handling
  • Cleaning and Sanitizing
  • Order Verification
  • Time Management Skills
  • Money Handling
  • Customer Relations

Timeline

Customer Service Representative

Kwik Trip
09.2018 - 10.2021

Cashier, Pizza Delivery

Caseys's General Stores
09.2016 - 09.2018

GED -

Sun Prairie High School
Kim Marchant