Kim Marshall
St. James,NY
Summary
An energetic and customer-focused HR Professional with over 30 years of management experience and 14 years of extensive public sector experience with exceptional people and management skills.
Overview
31
31
years of professional experience
Work History
Employee Relations Manager
Stony Brook Medicine
Stony Brook , NY
08.2020 - Current
- Manage a staff of 9 direct reports and manages the day to day operations of the HR Office.
- Guides managers and supervisors on employee relations issues such as performance management, discipline issues and employee grievances.
- Interprets collective bargaining agreements, personnel policies and procedures for managers and employees.
- Monitors compliance with applicable labor laws, civil service, license, certifications, I9's, physicals, and annual required education and training.
- Conducts investigations into workplace complaints or violations of company policy.
- Facilitates training sessions for managers on topics related to employee relations including performance management, counseling and the progressive discipline process. Is a co-facilitator for LEAD and the Leadership Development Academy for future leaders.
- Performs exit interviews to identify areas of improvement within the organization.
- Collaborates with other departments to ensure consistency in HR practices across the organization.
- Analyze feedback from surveys to identify opportunities for improvement in working conditions and job satisfaction levels. Mentor managers and assist in developing strategies to improve morale among staff members.
- Consulted with legal counsel when necessary regarding disputes or potential litigation.
- Serves as a SME for WolfieONE
Employee Leave Supervisor/Human Resources Generalist
Stony Brook Medicine
Stony Brook, NY
10.2014 - 08.2020
- Developed process improvements with employee leaves regarding letters, systems, and tracking in HRIS system
- FMLA- Reviewed cases to make determination of approval or denial according to Federal guidelines and monitored cases for duration of FMLA
- Partners with the ADA Coordinator on cases involving accommodations
- Provides HR guidance to management for various topics (ex. coaching, counseling, career development, performance improvement, and disciplinary process)
- Provides feedback to supervisors on performance evaluations/programs and unsatisfactory evaluations in accordance with collective bargaining agreements
- Well versed in the UUP non-renewal process.
- Advise management on fit for duty exams and process as necessary
- Partners with LR on probationary terminations
- Trains new managers on the evaluation and disciplinary process as well as other HR topics
- Responsible for compliance issues involving license, certification and employee physicals
- Provides Taleo functional support to all HR staff members and assisted in troubleshooting Taleo errors
- Orientation Lead - facilitates and oversees the entire process of orientation
- Supervised three HR support staff
- Office Manager - organizing office events and parties, deals with correspondence, complaints and queries
- Acts as a liaison with staff, vendors and suppliers.
- Managed the full life cycle of recruitment for various areas within the hospital
- Trained new and existing staff members on HRIS systems and Taleo.
Human Resources Generalist
Long Island State Veterans Home
Stony Brook, NY
07.2010 - 10.2014
- Managed professional and Classified Recruitment process
- Functional lead for the Talent Management System
- Conducted all facets of On-boarding and New Employee Orientation
- Assisted with Leave Management
- Facilitated In-Service training to all staff members, clinical, non-clinical and executive management in Workplace Violence
- Handled all areas of Employee Recognition to include employee of the month and service awards
- Responsible for Performance Management for designated areas
- Trained new HR staff members
- Ran data quires and reports from HRIS and Crystal Reporting
- Completed employee verifications and exit interviews
- Processed and monitored transactions on various HR systems (PeopleSoft, PayServ, SUNY HR, ELMS, and NYSTEP)
- Conducts Classification and Compensation analysis on new and existing employees
- Assisted in the implementation and was responsible for the roll-out of Kronos to the facility
- Trained managers and employees on how to use the system
- Participated in arbitration proceedings and LR investigations.
General Manager
Gap Inc
San Francisco, CA
04.1993 - 07.2012
- General Manager of a 7 million dollar store which consist of three brands in 2 locations
- Supervised 7 direct reports and 100 staff members
- District staff-works trainer
- Awarded Management Excellence
Education
BBA in Business Administration -
Hofstra University
01.1992
Skills
- Extensive knowledge in PeopleSoft, Taleo, NYSTEP, ELMS, Kronos, SUNY HR and Microsoft Suite
- Experience in Crystal reporting
- DocuWare
- AI Chat Bot
- Great communication skills
Timeline
Employee Relations Manager
Stony Brook Medicine
08.2020 - Current
Employee Leave Supervisor/Human Resources Generalist
Stony Brook Medicine
10.2014 - 08.2020
Human Resources Generalist
Long Island State Veterans Home
07.2010 - 10.2014
General Manager
Gap Inc
04.1993 - 07.2012
BBA in Business Administration -
Hofstra University
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