Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Languages
Timeline
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Kim McCormick

Anaheim Hills,CA

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 1 year of relevant work experience to the team.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Medical Office Assistant

Newport Integrative Health
Costa Mesa, CA
05.2022 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.

Mortgage Loan Officer

Total Quality Lending
Irvine , CA
10.2021 - 01.2022
  • Worked with underwriters to fix application problems and resolve issues.
  • Reviewed loan files and updated to match current standards.
  • Explained different types of loans pertaining to client situations.
  • Fielded customer complaints and provided solutions.

Flight Attendant

Alaska Airlines
San Francisco, CA
05.2018 - 08.2021
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Ensure safety and comfort of customers onboard aircraft.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.

Dental Receptionist

Mark Avetoom DDS
Tustin , CA
01.2018 - 04.2020
  • Scheduled, rescheduled and cancelled appointments for dental patients.
  • Helped patients complete necessary medical forms and documentation.
  • Greeted visitors and patients to determine needs, check appointments and direct accordingly.
  • Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.

Front desk

Equinox Gym
Newport Beach
08.2014 - 01.2018

Sales Associate

Quicksilver
Newport Beach, CA
06.2013 - 06.2014

Hostess/ Server

The Park Bench Café
Huntington Beach
06.2012 - 11.2012

Pool Attendant

Hilton Waterfront Beach Resort
06.2011 - 09.2011

Cashier/ Hostess

Buon Gusto
Huntington Beach, CA
07.2010 - 06.2011

Education

Bachelor of Science - Kinesiology

California State University - Fullerton
Fullerton, CA
05.2018

Skills

  • HIPAA Compliance
  • ICD-10 Coding
  • Phone and Email Etiquette
  • EMR Software
  • Patient Billing
  • Medical Information Collection
  • Credit History Review
  • Mortgage Loan Origination
  • Negotiation Tactics
  • Public Interaction
  • Emergency Care
  • Adult AED and CPR

Certification

  • First Aid/CPR Certified
  • NMLS #2012800

Hobbies

I love reading about wellness and nutrition and applying it to my life during my free time

Languages

English
Native or Bilingual

Timeline

Medical Office Assistant

Newport Integrative Health
05.2022 - Current

Mortgage Loan Officer

Total Quality Lending
10.2021 - 01.2022

Flight Attendant

Alaska Airlines
05.2018 - 08.2021

Dental Receptionist

Mark Avetoom DDS
01.2018 - 04.2020

Front desk

Equinox Gym
08.2014 - 01.2018

Sales Associate

Quicksilver
06.2013 - 06.2014

Hostess/ Server

The Park Bench Café
06.2012 - 11.2012

Pool Attendant

Hilton Waterfront Beach Resort
06.2011 - 09.2011

Cashier/ Hostess

Buon Gusto
07.2010 - 06.2011

Bachelor of Science - Kinesiology

California State University - Fullerton

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Kim McCormick