Kim Middagh
Administrative Assistant
Worthington,MN
Summary
Dynamic administrative professional with proven expertise at Schwalbach Ace Hardware, excelling in data entry and verbal communication. Recognized for enhancing customer satisfaction through efficient inquiry resolution and streamlining office processes. Adept at managing schedules and maintaining confidentiality, ensuring a productive and organized work environment.
Professional with administrative expertise and strong focus on operational efficiency. Skilled in scheduling, document management, and customer service. Team-oriented, adaptable, and results-driven. Known for reliability, effective communication, and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Office Administrative Assistant /Keyholder Manager
Schwalbach Ace Hardware
Worthington, MN
11.2020 - 04.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Administrative Assistant
South Shore Care Center
Worthington, MN
12.2008 - 08.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
Education
Generals Studies
Jackson Public School
Jackson01-1980
Skills
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Document preparation
- Billing and invoicing
- Scheduling and calendar management
- File organization
- Database entry
- Document scanning
- Confidentiality handling
- Telephone reception
- Word processing
- File management
- Office supply management
- Reception management
- Spreadsheet development
- Billing and coding
- Spreadsheet management
- Multitasking and organization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Office Administrative Assistant /Keyholder Manager
Schwalbach Ace Hardware
11.2020 - 04.2025
Administrative Assistant
South Shore Care Center
12.2008 - 08.2018
Generals Studies
Jackson Public School
Similar Profiles
Madison EinckMadison Einck
Hardware Department Manager at Schwalbach Ace HardwareHardware Department Manager at Schwalbach Ace Hardware
Brian P. PolkBrian P. Polk
Assistant Store Manager at Mutual Ace Hardware / Mundelein Ace HardwareAssistant Store Manager at Mutual Ace Hardware / Mundelein Ace Hardware
Daniel SolanoDaniel Solano
Glazier at Hardware New York/Ace HardwareGlazier at Hardware New York/Ace Hardware